Branch banking

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/Branch banking

HSBC closes 'branch for the rich'

Rich people use the internet, too. HSBC is blaming the rise in online banking for its decision to shut down a branch in Poole that caters only to wealthy customers.

/Branch banking

Co-op battles to fix 'fragile' IT platform

The UK's Co-operative Bank has warned of an urgent need to re-engineer its IT platform, describing the existing infrastructure as "unsuitable and inherently fragile".

/Branch banking

CCV to introduce NCR Authentic payments hub

NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that European payments provider CCV is using Authentic, an intelligent payments platform from Alaric, an NCR business.

/Branch banking

Chinese man sets up fake bank branch

China is well known for its fakes, with 20% of consumer products in the Chinese market counterfeit. But it's not just Apple phones and designer handbags that are being copied, bank branches appear fair game too as one of the country's biggest banks sees its brand hijacked by a bogus high street outlet.

/Branch banking

CBA profits underpinned by technology investment

Record profits at Commonwealth bank of Australia have been underpinned by a A$1.2 billion spend on initiatives including risk and compliance projects, technology and productivity.

/Branch banking

Mobile up, branches down in American popularity stakes

While the internet continues to be America's most popular banking channel, mobile is fast catching up on more established rivals branch and ATM for the silver medal, according to an ABA survey.

/Branch banking

IMM and Advanced Fraud Solutions expand partnership

IMM, a pioneer of integrated eSignature, workflow, and document solutions for the modern business enterprise, and Advanced Fraud Solutions (AFS), a CUSO formed in 2007 to combat financial fraud, have expanded their existing partnership.

/Branch banking

Virgin Money opens airliner-themed branch

Not content with having an actual airline, Richard Branson has decked out the newest Virgin Money branch in the style of a plane cabin, complete with a cockpit simulator playroom for kids.

/Branch banking

Floating bank branch sets sail in Indonesia

Indonesia's first floating bank branch has set sail on its maiden voyage, bringing financial services to inhabitants of the some of the country's more remote islands.

/Branch banking

Banorte choses Phoenix as ATM software provider

Banorte, GFNorte’s banking subsidiary and one of the largest banks in Mexico, has selected Phoenix, a Diebold company (NYSE: DBD), as the new software provider for its entire ATM network.

/Branch banking

RBS branch with just 17 customers is shut down

As industry experts debate the future of the bank branch, RBS is shutting the doors on one site in Leicester city centre because it has a measly 17 customers.

/Branch banking

Blunder sees M&S Bank cancel 'dead' customer's card

M&S Bank cancelled the credit card, direct debits and standing orders of a customer after mistakenly marking her dead.

/Branch banking

Nedbank installs NCR cash machines

Bytes Managed Solutions (“Bytes MS”), the exclusive South African partner of NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, today announced that Nedbank Group, one of the four largest banking groups in South Africa, has selected 250 units of NCR Cash Recycler 11 to significantly increases customer satisfaction by reducing wait times by up to 50 percent and allowing tellers to provide a more personal and efficient service.

/Branch banking

Bank branches key to fending off digital challengers - IDC

Digital evangelists predicting the demise of the bank branch could be in for a rude awakening, according to a new study from IDC Financial Insights which pitches the much-derided bricks and mortar outlet as the fulcrum of a healthy bank-to-customer relationship strategy.

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NCR posts Q2 loss

NCR Corporation (NCR) reported financial results today for the three months ended June 30, 2015.

/Branch banking

One-in-two bank visits involve no human interaction - Halifax

One in every two visits to a bank branch now involves self-service transactions rather than human interaction, according to data from the UK's Halifax.

/Branch banking

Wincor Nixdorf posts 'significant' fall in operating profit

Wincor Nixdorf AG completed the first nine months of fiscal 2014/2015 with a slight dip in net sales, as anticipated, and a significant decline in operating profit as a result of the restructuring program initiated by the company.

/Branch banking

ING opens Belgium fintech accelerator; mistakenly blocks Dutch user from bitcoin

On the day ING’s Belgian arm burnished its innovation credentials with the launch of a fintech accelerator, an overzealous staffer across the border at the bank’s Dutch unit did their best to undermine the effort by mistakenly blocking a customer from buying bitcoins.

/Branch banking

Mobilearth signs United Heritage CU

Omni-channel, mobile banking provider Mobilearth has signed United Heritage Credit Union ($815 million; 56,139; Austin, TX) to use the technology company’s digital branch-expanding solution MobiBranch and its new Teller Dashboard Platform.

/Branch banking

Customers want online and branch banking - TSB

More than three quarters of Brits think that it is important that their bank offers both online and branch services, according to a survey from TSB.