As industry experts debate the future of the bank branch, RBS is shutting the doors on one site in Leicester city centre because it has a measly 17 customers.
The Belgrave Gate branch, which employs nine part time staff and is currently open on Mondays and Tuesdays, will shut on Monday, according to the Leicester Mercury.
Bank spokeswoman Debbie Phillips says that the number of transactions at the branch has fallen by 66% since 2011 as customers turn to online and mobile services.
"We have made the decision following careful consideration of a wide range of factors including branch usage and the alternative ways our customers can bank with us locally," says Phillips.
RBS has another branch in the city centre and Andrew Lamie, assistant manager at nearby Tile Giant told the Mercury: "It [The closure] is not really a big deal."
Banks across Europe and North America are slashing their expensive branch networks as customers migrate to digital channels. In June RBS-owned NatWest shut down the very branch used in a TV advert promising it would maintain a high street presence.
Yet a new study from IDC Financial Insights suggests the much-derided bricks and mortar outlet has decades of life in it as the fulcrum of a healthy bank-to-customer relationship strategy, providing valuable face-to-face contact and selling opportunities.