Finextra Research: Latest fintech news, analysis, interviews, features and opinion by industry experts

Checkprint to supply cheque services to Nationwide Building Society

Checkprint Limited, part of The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has been awarded a contract by Nationwide for the provision of corporate cheques (branch cheques) services to Nationwide Building Society branches.

20 June 2018

News/Branch banking

UK banks closing 60 branches a month

UK banks are closing 60 branches a month as more consumers move online, according to research from consumer group Which?.

15 June 2018

News/Branch banking

HSBC promises $17bn investment in technology

Europe's biggest bank HSBC is planning to invest between $15-$17bn in new technology as part of a new growth strategy announced by its chief executive John Flint.

12 June 2018

Company update/Branch banking

Wells Fargo to sell 52 bank branches to Flagstar Bancorp

Wells Fargo & Company (NYSE: WFC) announced today it has entered into an agreement to sell 52 retail bank branches to Flagstar Bank, FSB, a subsidiary of Flagstar Bancorp, Inc. (NYSE: FBC).

05 June 2018

Company update/Branch banking

Santander uses Zytronic touche sensors in new Chile branches

Today Zytronic announced that its durable, high performance Multitouch Projected Capacitive Technology (MPCT™) touch sensors have been key to the transformation of Santander WorkCafé branches by the South American Customer Experience Specialist Company PX Group.

05 June 2018

Company update/Branch banking

Unite north west kick-start campaign to fight RBS branch closures

Unite, the UK’s biggest union, will kick start a campaign tomorrow (Wednesday 30 May) outside the Royal Bank of Scotland (RBS) head office in Manchester against the planned closure of 64 branches across the north west.

30 May 2018

Company update/Branch banking

Emirates NBD to roll out digital kiosks

Emirates NBD, a leading bank in the Middle East, has partnered with Diebold Nixdorf, a world leader in driving connected commerce, to soon launch Emirates NBD EasyHub, the region’s first integrated digital kiosk that will allow customers to sign up for new products and access a variety of teller services, functioning like a mini-branch that is open beyond normal banking hours and all days of the week.

29 May 2018

News/Branch banking

UK digital challengers beating high street banks on customer satisfaction

Britain’s challenger banks are outperforming incumbents when it comes to overall customer satisfaction, according to research from vendor FIS.

29 May 2018

Company update/Branch banking

Auriga launches branch device management module

Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe’s original FinTech success stories, has announced the launch of its new WWS Asset Management, application module of the WinWebServer (WWS) suite to help manage the entire life cycle of all devices located in branches providing services to customers such as ATMs, assisted self-service devices, tablets, digital signage and PDUs.

29 May 2018

Company update/Branch banking

Merchant Bank of Sri Lanka hops on to Fiserv core platform

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Merchant Bank of Sri Lanka & Finance PLC (MBSL) has furthered its ongoing business transformation with the deployment of the Signature® core account processing platform and front-end teller systems from Fiserv.

25 May 2018

Company update/Branch banking

ProfitStars moves imaging suite to the cloud

Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Today, its ProfitStars division announced the availability of ImageCenter Express, a hosted deployment of the company’s comprehensive image capture solution.

17 May 2018

News/Branch banking

Mobile banking uptake at a standstill as consumers rethink bank relationships

If the latest consumer research from Accenture is to be believed, UK bank customers are utterly confused about how best to access financial products, spurning the branch while remaining unmoved by digital interactions.

09 May 2018

News/Branch banking

Digital-only bank customers less satisfied than branch users

More than a quarter of Americans now bank exclusively through digital channels, but these customers are less satisfied with their service than people who use branches, according to a survey from JD Power.

03 May 2018

News/Branch banking

RBS to close 162 branches with the loss of 792 jobs

Royal Bank of Scotland is to close 162 branches with the loss of 792 jobs after pulling back from plans to launch a standalone 'challenger bank' using the Williams & Glyn brand.

01 May 2018

Company update/Branch banking

Metro Bank to open in Bristol

Metro Bank, the revolution in British banking, is set to open a new store in central Bristol this autumn, creating around 25 new jobs for local people.

01 May 2018

Company update/Branch banking

FSB calls on RBS to backtrack on branch closures as profits surge

Responding to the announcement that Royal Bank of Scotland (RBS)’s profits soared to £1.2 billion in Q1 2018, Federation of Small Businesses (FSB) National Chairman Mike Cherry, said:

27 April 2018

News/Branch banking

JPMorgan to roll out Voice ID; begins branch expansion

JPMorgan Chase is to begin using individuals’ unique voiceprints to identify customers who are calling to inquire about their credit card accounts.

20 April 2018

News/Branch banking

China Construction Bank puts robots in charge of branch

China Construction Bank has opened a Shanghai branch staffed by robots and packed with facial recognition, artificial intelligence and virtual reality technology.

18 April 2018