Branch banking

1076 articles tagged with this keyword

/covid-19

Rush to digitisation will see fintech sector flourish post-Covid-19

As the fintech sector struggles through the Covid-19 economic fallout, a report from VC Finch Capital offers some light at the end of the tunnel, suggesting that the crisis could ultimately end up benefiting the industry by accelerating the rush to digitisation.

/retail

Lloyds Banking Group opens dedicated call line for vulnerable customers and NHS staff

Lloyds Banking Group has introduced a dedicated phone line for customers over the age of 70 and NHS workers as it deals with a spike in calls from concerned customers.

/retail

Leeds Building Society restricts branch opening hours

Opening hours are being reduced at Leeds Building Society branches across the country as it continues to support savings members, particularly from vulnerable customer groups.

/retail

UniCredit shuts down 70% of branch network

Italy's UniCredit is to shut down 70% of its branch network as staff succumb to the Coronavirus outbreak sweeping the country.

/covid-19

Nationwide to close branches; reduce opening hours

Nationwide Building Society has become the first UK lender to formally adjust its branch opening hours and close outlets in response to the Coronavirus.

/retail

CaixaBank introduces information system for branch appointments for the over-65s

CaixaBank, chaired by Jordi Gual and with Gonzalo Gortázar as its CEO, has decided to bring forward state pension payments to this Friday, 20 March, and implement a special information system for appointments for the over-65s who want to draw on their pensions, as well as to make any payments over the coming days.

/regulation

MAS tells financial institutions to adopt safe distancing measures

The Monetary Authority of Singapore (MAS) issued today an advisory to all financial institutions (FIs) in Singapore, telling them to implement safe distancing measures in all aspects of their business operations, especially customer touch points.

/retail

JPMorgan Chase offers sweetener to front-line staff during pandemic

JPMorgan Chase is to give front-line employees staffing its call centres and branches a $1000 bonus for keeping the business running during the Coronavirus pandemic.

/retail

More US banks to shutter branches as coronavirus crisis escalates

More US banks are following the lead of JPMorgan Chase in restricting access to branch-based services as social distancing measures during the virus outbreak come into force.

/retail

Covid-19: Intesa Sanpaolo rewards branch staff with six extra days paid holiday

Intesa Sanpaolo, aware of the huge sense of responsibility being shown in this particularly difficult moment by our Bank employees (particularly those who work in the various branches to ensure ongoing public service, and those who are unable to resort to smart working), is rewarding this strong commitment with a special bonus of six extra days of paid holiday, on top of those already guaranteed by law and the terms of the National Collective Bargaining Agreement.

/retail

JPMorgan Chase to close one-fifth of branch network

JPMorgan Chase is pulling the shutters down on 1000 branches in response to the escalating Coronavirus pandemic.

/retail

Covid-19: Canadian banks close some branches, cut hours at others

Canada's six biggest banks are closing some branches and reducing operating hours at others in an effort to promote social distancing and control the spread of Covid-19.

/retail

Nationwide to open branches an hour early for vulnerable customers

Nationwide Building Society is to open some of its branches an hour early to provide dedicated services to elderly and vulnerable customers ahead of the general public.

/identity

RBC rolls out digital ID verification for account opening

The Royal Bank of Canada (RBC) is using AI and NFC technology to let clients digitally verify their identities when their open accounts in branch.

/Branch banking

Unicredit encourages remote banking during virus scare; limited number of branches to remain open

The health and well-being of employees and customers is UniCredit's top priority.

/Branch banking

Nationwide delays business banking account launch

Nationwide Building Society has put back the launch of its business account to later in the year as it continues testing of its mobile app and builds an Open Banking-powered switching tool.

/retail

AIB sells 500 non-branch ATMs to Brink's

Irish bank AIB has agreed to sell its network of more than 500 non-branch ATMs to cash management giant Brink's. Financial terms were not disclosed.

/Branch banking

Lloyds to cut 780 branch staff

Lloyds Banking Group is to lay off 780 full time staff across its branch network in the latest round of job losses at the bank.

/Branch banking

HSBC to close more branches as mobile migration continues

HSBC will close another 27 UK branches this year in response to a dramatic fall off in customer visits in the face of digital alternatives.