1075 articles tagged with this keyword
News/cloud
Westpac is rolling out fibre optic network technology across all of its branches in an initiative to boost download speeds for customers and improve video-conferencing connectivity.
15 July 2020
Research/Branch banking
14 July 2020 838 downloads
News/retail
KBC is to convert 37 branches to self-service only and close an additional 39 outlets following a sharp rise in uptake of remote and digital alternatives during the Coronavirus pandemic.
01 July 2020
Company update/retail
BBVA USA announced today that it has received approval to open 15 new branches across Texas, the bank’s largest market in its U.S. footprint.
Even as it begins to gradually bring employees back to offices, Westpac says that the Covid-19 pandemic will lead to a long-term shift to working from home.
17 June 2020
BBVA has re-opened its entire branch network as Spain emerges out of lockdown.
12 June 2020
Built for Mars’ Peter Ramsay has released the fourth instalment of the now sought-after ‘UX for banking’ series where he reviews 12 UK-based banks and reveals whether the experience of opening an account, making a payment or freezing a card is slicker and quicker when banking with the digital challengers.
11 June 2020
Commonwealth Bank is moving to deliver more tailored customer assistance for those affected by coronavirus to continue to provide support which better suits their needs.
08 June 2020
Commencing from May 28, Alior Bank clients may book their visit to the given branch office through the Booksy system.
03 June 2020
Singapore's UOB is to spray high-touch areas at all of its branches with commercial grade self-disinfecting coating, as it prepares for a gradual reopening of its high street outlets over the next few months
01 June 2020
As many as 40,000 bank branches will close across Europe in the next three years, as increasing numbers of customers turn to digital channels, according to a study by consultancy Kearney.
27 May 2020
Minsait, an Indra company, and Auriga have reached a strategic agreement that will strengthen their position in the digital transformation of bank branches in Spain, Portugal, Brazil, Colombia, Mexico and Peru.
26 May 2020
Having gradually gained in popularity over the last few years, video banking is set to break out in the era of social distancing, says industry research outfit RBR.
05 May 2020
30 April 2020 1186 downloads
As Covid-19-fearing, social-distancing conscious CEOs abandon packed skyscrapers, the humble branch, long expected to go the way of the dodo, could find a second lease of life as a place to house call centre workers and investment bank staffers, according to Barclays CEO Jes Staley.
29 April 2020
News/payments
Russians have responded to the Covid-19 pandemic by stockpiling cash, withdrawing more physical money from ATMs and bank branches in the last few weeks than in the whole of 2019.
20 April 2020
United Overseas Bank (UOB) today announced that from 8 April 2020 it will prioritise the first hour of banking operations at its branches to serving elderly and vulnerable customers.
09 April 2020
Having already announced plans to shutter fifty branches and reduce opening hours, Nationwide Building Society is taking further steps to reduce physical contact and unburden overworked staff members by shutting down all branches and call centre operations over weekends.
06 April 2020
Commonwealth Bank has the largest network of branches around the country which remain open.
03 April 2020
News/covid-19
As the fintech sector struggles through the Covid-19 economic fallout, a report from VC Finch Capital offers some light at the end of the tunnel, suggesting that the crisis could ultimately end up benefiting the industry by accelerating the rush to digitisation.
02 April 2020
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