Branch banking

1064 articles tagged with this keyword

/retail

Minsait and Auriga form omnichannel platform partnership

Minsait, an Indra company, and Auriga have reached a strategic agreement that will strengthen their position in the digital transformation of bank branches in Spain, Portugal, Brazil, Colombia, Mexico and Peru.

/retail

Video banking on the rise during Covid-19 pandemic

Having gradually gained in popularity over the last few years, video banking is set to break out in the era of social distancing, says industry research outfit RBR.

/retail

Covid-19: Barclays CEO signals end of the skyscraper and rebirth of the branch

As Covid-19-fearing, social-distancing conscious CEOs abandon packed skyscrapers, the humble branch, long expected to go the way of the dodo, could find a second lease of life as a place to house call centre workers and investment bank staffers, according to Barclays CEO Jes Staley.

/payments

Russians hoard cash over Covid-19 fears

Russians have responded to the Covid-19 pandemic by stockpiling cash, withdrawing more physical money from ATMs and bank branches in the last few weeks than in the whole of 2019.

/retail

UOB dedicates daily banking hour to vulnerable customers; shuts one-third of branch network

United Overseas Bank (UOB) today announced that from 8 April 2020 it will prioritise the first hour of banking operations at its branches to serving elderly and vulnerable customers.

/retail

Nationwide to close down branches and disconnect call centres over weekends

Having already announced plans to shutter fifty branches and reduce opening hours, Nationwide Building Society is taking further steps to reduce physical contact and unburden overworked staff members by shutting down all branches and call centre operations over weekends.

/retail

Commonwealth Bank of Australia reduces branch opening hours

Commonwealth Bank has the largest network of branches around the country which remain open.

/covid-19

Rush to digitisation will see fintech sector flourish post-Covid-19

As the fintech sector struggles through the Covid-19 economic fallout, a report from VC Finch Capital offers some light at the end of the tunnel, suggesting that the crisis could ultimately end up benefiting the industry by accelerating the rush to digitisation.

/retail

Lloyds Banking Group opens dedicated call line for vulnerable customers and NHS staff

Lloyds Banking Group has introduced a dedicated phone line for customers over the age of 70 and NHS workers as it deals with a spike in calls from concerned customers.

/retail

Leeds Building Society restricts branch opening hours

Opening hours are being reduced at Leeds Building Society branches across the country as it continues to support savings members, particularly from vulnerable customer groups.

/retail

UniCredit shuts down 70% of branch network

Italy's UniCredit is to shut down 70% of its branch network as staff succumb to the Coronavirus outbreak sweeping the country.

/covid-19

Nationwide to close branches; reduce opening hours

Nationwide Building Society has become the first UK lender to formally adjust its branch opening hours and close outlets in response to the Coronavirus.

/retail

CaixaBank introduces information system for branch appointments for the over-65s

CaixaBank, chaired by Jordi Gual and with Gonzalo Gortázar as its CEO, has decided to bring forward state pension payments to this Friday, 20 March, and implement a special information system for appointments for the over-65s who want to draw on their pensions, as well as to make any payments over the coming days.

/regulation

MAS tells financial institutions to adopt safe distancing measures

The Monetary Authority of Singapore (MAS) issued today an advisory to all financial institutions (FIs) in Singapore, telling them to implement safe distancing measures in all aspects of their business operations, especially customer touch points.

/retail

JPMorgan Chase offers sweetener to front-line staff during pandemic

JPMorgan Chase is to give front-line employees staffing its call centres and branches a $1000 bonus for keeping the business running during the Coronavirus pandemic.

/retail

More US banks to shutter branches as coronavirus crisis escalates

More US banks are following the lead of JPMorgan Chase in restricting access to branch-based services as social distancing measures during the virus outbreak come into force.

/retail

Covid-19: Intesa Sanpaolo rewards branch staff with six extra days paid holiday

Intesa Sanpaolo, aware of the huge sense of responsibility being shown in this particularly difficult moment by our Bank employees (particularly those who work in the various branches to ensure ongoing public service, and those who are unable to resort to smart working), is rewarding this strong commitment with a special bonus of six extra days of paid holiday, on top of those already guaranteed by law and the terms of the National Collective Bargaining Agreement.

/retail

JPMorgan Chase to close one-fifth of branch network

JPMorgan Chase is pulling the shutters down on 1000 branches in response to the escalating Coronavirus pandemic.

/retail

Covid-19: Canadian banks close some branches, cut hours at others

Canada's six biggest banks are closing some branches and reducing operating hours at others in an effort to promote social distancing and control the spread of Covid-19.