Automated teller machines and network services

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OCBC digitises the bank branch

/Automated teller machines and network services

OCBC digitises the bank branch

OCBC Bank is to reduce teller jobs by half within two years as part of a $14 million spend on new ATMS and advanced 'digital kiosks' across its branch network.

Link revises ATM fee plans as usage falls

/Automated teller machines and network services

Link revises ATM fee plans as usage falls

ATM network operator Link has pulled back from a plan for a progressive ramping up of interchange fees after outrage from consumer groups over an apparent acceleration in ATM closures across the UK.

UK branch networks continue to shrink but won't disappear - FCA

/Automated teller machines and network services

UK branch networks continue to shrink but won't disappear - FCA

Despite regular reports of its imminent death, the British bank branch is not going anywhere for some time, suggests a new report from the FCA which says that, even with the rise of mobile banking, physical networks are still crucial in attracting new customers and fending off competitors.

Cash machine fee row heats up

/Automated teller machines and network services

Cash machine fee row heats up

Consumer champion Which? is calling for regulatory intervention to halt the closure of cash machines across the UK as banks and convenience stores re-assess the commercial viability of their networks under a new charging model which takes effect next week.

Venmo launches debit card

/Automated teller machines and network services

Venmo launches debit card

PayPal's hugely popular P2P payments app Venmo is looking to conquer the high street through the introduction of a Mastercard debit card.

RBI tires of slow progress by banks in switching off XP-based ATMs

/Automated teller machines and network services

RBI tires of slow progress by banks in switching off XP-based ATMs

The Reserve Bank of India has given the nation's banks a one-year deadline to migrate ATMs away from the Microsoft XP operating system, more than five years after support for the O/S was switched off by the Redmond-based tech giant.

Revolut launches in Russia

/Automated teller machines and network services

Revolut launches in Russia

Digital banking startup Revolut is entering the Russian market after inking a deal giving it access to the payment infrastructure of local player Qiwi Bank.

UK digital challengers beating high street banks on customer satisfaction

/Automated teller machines and network services

UK digital challengers beating high street banks on customer satisfaction

Britain’s challenger banks are outperforming incumbents when it comes to overall customer satisfaction, according to research from vendor FIS.

Mitek buys AI and image analysis firm A2iA

/Automated teller machines and network services

Mitek buys AI and image analysis firm A2iA

San Diego-based digital identity and verification firm Mitek Systems has bought French AI and image analysis specialist A2iA for EUR42.5 million in cash and shares.

NYPD summons the Skim Reaper

/Automated teller machines and network services

NYPD summons the Skim Reaper

The New York Police Department (NYPD) has begun trialling a new tool, dubbed the "Skim Reaper", that can quickly detect if an ATM or gas pump has been compromised by skimmers.

FNB rolls out biometric ATMs

/Automated teller machines and network services

FNB rolls out biometric ATMs

FNB is to roll out 50 new banking kiosks that validate a customer's identity with the touch of a thumb at locations across South Africa.

China Construction Bank puts robots in charge of branch

/Automated teller machines and network services

China Construction Bank puts robots in charge of branch

China Construction Bank has opened a Shanghai branch staffed by robots and packed with facial recognition, artificial intelligence and virtual reality technology.

Barclays to shut off online services over holiday weekend to complete ring-fencing

/Automated teller machines and network services

Barclays to shut off online services over holiday weekend to complete ring-fencing

Barclays customers will not be able to manage their accounts online, by phone or by app between Saturday night and Sunday afternoon as the bank carries out work on its systems to meet new regulations.

Cops bust EUR1m phishing scam gang

/Automated teller machines and network services

Cops bust EUR1m phishing scam gang

Cops in Romania and Italy have arrested 20 suspected members of a gang that used spear phishing to obtain victims' bank account details before stealing a total of around EUR1 million.

KBC makes some branches unmanned

/Automated teller machines and network services

KBC makes some branches unmanned

As customers continue to migrate to digital channels, Belgium's KBC branch is closing eight of its branches in Flanders and making another 66 employee-free.

Cops bust mastermind behind $1 billion malware heists

/Automated teller machines and network services

Cops bust mastermind behind $1 billion malware heists

The mastermind behind the Carbanak and Cobalt malware attacks on over a 1000 financial institutions worldwide has been arrested in Alicante, Spain, after a complex investigation conducted by the Spanish National Police, with the support of Europol, the US FBI, the Romanian, Belarussian and Taiwanese authorities and private cyber security companies.

UK could scrap 1p and 2p coins

/Automated teller machines and network services

UK could scrap 1p and 2p coins

With Brits increasingly turning to electronic payments, the UK government has raised the possibility of ditching 1p and 2p coins and even £50 notes.

Customers fume as BB&T and TD Bank suffer major outages

/Automated teller machines and network services

Customers fume as BB&T and TD Bank suffer major outages

Customers of BB&T and TD Bank have had a frustrating few days, with tech gremlins leaving many unable to access their mobile and online accounts and use ATMs.

Russia's Tinkoff Bank opens development hub

/Automated teller machines and network services

Russia's Tinkoff Bank opens development hub

Russian digital bank Tinkoff has opened a development hub at a major Moscow innovation centre where a team of staffers will work on areas such as blockchain and biometrics.

US charges two over ATM jackpotting scheme

/Automated teller machines and network services

US charges two over ATM jackpotting scheme

US authorities have charged two men with bank fraud after they allegedly used malware to jackpot ATMs and empty the machines of cash.

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