FNB is to roll out 50 new banking kiosks that validate a customer's identity with the touch of a thumb at locations across South Africa.
Customer using the mini-ATMS can conduct withdrawals and payments transfers, purchase airtime and electricity and perform card cancellations. It can also be used to open new accounts.
Lee-Anne van Zyl, CEO of FNB points of presence, says: “The TouchPoint validates a customer’s identity by scanning a fingerprint placed on the biometric reader and it can detect false fingerprints to prevent fraud. The identity of the customer is then verified with the Department of Home Affairs to ensure the self-service account opening complies with the relevant laws.”
FNB says the device had been successfully piloted in Gauteng province since November 2017. The bank is now rolling out 50 new kiosks to branches, community retailers in townships and rural areas across South Africa.