Profile

Location

Uk

Member since

2017

Matthew O'Neill

Industry Managing Director, Financial Services at VMware

Posts: 0 Comments: 4

Bio Part of VMware's Office of the CTO with a focus on Financial Services and other regulated industries. Career History 30 years of Banking and Banking IT before joining VMware in 2017. Loving being on the other side.

Matthew is Commenting on

Starling grows headcount by 20%

There are many posts here about reductions and restructuring in Tech and in Banking so here is one that is bucking the trend, innovating, growing and still delivering outstanding customer service whilst becoming a platform... There is no stopping Anne Boden and the team at Starling Bank. Please keep going!

27 Oct 2022 Reply Read article

FCA admits data breach

Not sure that I would class this as a data breach as they published the information, so should this be more of a competency question using SMR terminology?

26 Feb 2020 Reply Read article

Brits flock to digital-only banks

I am not so concerned about the sample size as there are always lots of questions about the make up of the sample demographic/geographic. However, it is clear that the banks are being challenged, and whether these are true 'switchers' or 'explorers' taking an additional account to experience a different service would be interesting to know. Incumbents and challengers will thrive or fail based on the full service, not just the app or the rates, but the end-to-end service. Incumbents have the resources to win, but need to transform faster, make this a priority and most importantly work out how to make the consumer feel valued/special.

11 Dec 2017 Reply Read article

Boardroom ignorance holding back bank's tech plans

Great article. This is a problem beyond Banking, but FinTech, RegTech, InsureTech, WhatEversNextTech should be considered as real threats that Boards need to understand so that they can invest and/or compete.

16 Nov 2017 Reply Read article