Take a look at Bank Audi in the Lebanon - their Novo project - on YouTube: seen it in action - great "experience"
23 Sep 2015 09:29 Read comment
Shame the service is only available during "working hours" - presume they are bank working hours? Excellent idea but missing out on seeing the need from the customers perspective. Including evenings and week-ends would be an idea?
23 Sep 2015 09:25 Read comment
This innovation works - how do I know? Because when introduced in Abbey Natioanl in the UK (Costa Coffee) business rose by 23% - plus customer had a much improved experience!
18 Feb 2015 14:30 Read comment
Kate PohlMD at Senior Advisory
Darren ThomasMD at IHS Markit
Anna MazzoneMD at MetricStream
Angela YoreMD at SkyParlour
Alastair RutherfordMD at ASCENDANT STRATEGY LTD
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