By Franklin Manchester and Julie Muckleroy “Names are the sweetest and most important sound in any language.” Dale Carnegie’s words from nearly a century ago suggest an answer to a question troubling financial services firms: How can they take customer experience (CX) to a level that inspires brand loyalty? In hard times, personalization can make ...
28 July 2023 /retail /cloud Banking Strategy, Digital and Transformation
Stu BradleySr. VP of Risk, Fraud and Compliance Solutions at SAS
Louise PottsBanking Team Manager, Customer Advisory at SAS
Ibrahim DemirSr Customer Success Manager at SAS
Nick FeastPrincipal Business Solutions Manager at SAS
Ian HolmesGlobal Lead for Enterprise Fraud Solutions at SAS
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.