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Digital Banking Trends

Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers

Eric Solis

Eric Solis CEO and Founder at MovoCash

2021 Predictions: Cashless Society, Autopay Systems Fueled by AI, and New Digital Banking Standards

Across industries, disruptive technologies like artificial intelligence (AI), machine learning (ML) and blockchain are driving a cashless payment ecosystem forward to offer faster and more secure financial transactions. With FinTech at the forefront of this recent innovation, here are my five predictions on the horizon for the banking industry and...

/regulation /predictions

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Post-Covid Digital Strategy: Banking Customer Experience Trends

The pandemic created a monumental shift from physical to digital by accelerating the natural progress many times over. People have adopted new behaviors that will become habit-forming. Just being digitally developed is not enough to ensure the existence of any financial company. Extreme customer-centricity is becoming a MUST to adapt to the post-p...

/retail /predictions

Paul Shumsky

Paul Shumsky Technology Advisor at Entrepreneur

FinTech 2021: 20 Articles for FinTech Experts

As the new year approaches it is a great time to recap 2020 outcomes, review market activity and expert predictions for 2021 to tailor the strategy accordingly. This year was full of unpredicted events with the pandemic and lockdown as major ones that had a strong influence on the financial industry. In this list, we summarized 20 recommendable ar...

/covid-19 /predictions

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Despite Tightening Purse Strings, 2021 Will See Banks Embrace Technology Investment

At the outset of 2020, nobody in the banking industry could have predicted the chain of events that would unfurl. But it hasn’t all been doom and gloom – this year has seen unparalleled technological advancement that will undoubtedly benefit both banks’ internal operations and their customers. But will this momentum continue over the next twelve m...

/retail /covid-19

Dennis Odiwo

Dennis Odiwo Product Manager at ACI Worldwide

Omni-Commerce Is Heating Up the Merchant Token Revolution

Merchants worldwide have grown increasingly mindful of keeping customers’ sensitive data, such as payment card details, out of their own environments – and tokens seem to be the go-to tool to fill the gap. Processes such as reservations, returns, reporting and rewards typically require confidential data. However, incidents of high-profile data bre...

/payments /retail

Retired Member

Retired Member 

The 4 Layers of DevOps for Financial Institutions

There has never been a more essential time to ensure teams work together and deliver features with speed and efficiency. Implementing DevOps practices into your workflows gives your business the structure for constant evolution, cutting costs and optimising efficiency. This ensures you can grow secure in the knowledge that you have the best system...

/devops

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Succession management - Empathy and excellent service are imperative

Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession. Obviously this is an emotional activity, where a personalized, empathetic and frictionless service from the bank are essential. When a customer is grieving, the last thing he wants...

/wealth /retail

Retired Member

Retired Member 

Digital disruption offers the finance sector a chance to transform

The rise of online banking, digital apps, and challenger banks has caused considerable disruption across the finance sector. New players in the market are shaking up the industry via innovation and are causing wave after wave of transformation. Digital transformation has also given the consumer more power, with customers demanding better experience...

/security /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Five Digital Banking Challenges that can be Solved with Customer-Centricity

The digital age has opened more opportunities for development and growth as ever before. This challenges the banks to adopt a new mindset, business approach and innovative technologies to take their services to the next level. Success in tackling these challenges relies on customer trust and loyalty. How to become a loved digital brand that provid...

/people /retail

Shikko Nijland

Shikko Nijland CEO at INNOPAY

How much Open Banking budget is future relevance worth to you?

It is time for banks to reconsider their perspective on Open Banking. In this new transaction- and data-driven world, data sharing – just like money and payments – needs to be decentralised. However, it must also be interoperable and trustable. Proper governance and oversight safeguard public functions for society as a whole, and data sharing shou...

/payments /retail

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