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Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers
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Jeremy Light Co-founder at Fourdotzero
With 2018 well underway, I have had time to reflect on what to expect in the ever-changing world of payments this year. My reflections are split into New Trends, Growing Trends and Ongoing Trends, with this blog focusing on the New Trends. These are the trends that may be familiar to some, but are becoming established and are likely to become evide...
19 February 2018 /payments
Naresh Kurup Director - Marketing at CustomerXPs
With increasing diversity in the banking customers’ age groups, needs, values, priorities and perspectives, banks interact with several ‘generations’ of customers. Multigeneration banking evolved from the need for providing personalized and unique experiences to a variety of customer segments. Changing demographics, incomes, attitudes and behavi
19 February 2018 /retail
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Fall in love with the problem. For example: 1. Too low productivity In a global open economy it is obvious that innovations for better productivity (which also mean better service) are needed. The data driven networked economy is opening up new opportunities on an expontial scale. PSD2 has been showing the direction for all sectors. By standardi...
31 January 2018 /ai
Retired Member
The Federal Reserve Bank of Boston has released an overview of mobile banking and mobile payment adoption; and since it’s a government report it has the snappy title of “Mobile Banking and Payment Practices of US Financial Institutions: 2016 Mobile Financial Services Survey Results from FI in Seven Federal Reserve Districts”. While it may lack a ...
22 January 2018 /retail
Shailendra Malik SVP - Tech Delivery (Enterprise Search) at DBS Bank
In my last post I explained the potential of Banks investing their effort to build Lifestyle Apps and create an ecosystem that helps everyone. The question remains, will people move away from generic lifestyle apps and adopt the ones created by the banks? Please note I will be specific to Singapore market in some contextual examples. What new red...
There is a lot of excitement surrounding chatbots, about how they can revolutionize the way banks and financial institutions serve their clientele. Some fintech bloggers are making predictions about widespread use of chatbots in the fintech industry for the coming year. However, as it is usual with evolving tech, the capabilities of an AI powered ...
18 January 2018 /ai
With an eventful year for fintech behind us, it is now time for crystal ball gazing for 2018. At this time last year, I predicted that in 2017 blockchain applications will start to trickle down to retail banks, cloud services become the new normal, and we’ll see new authentication technologies, the Internet of Things (IoT) and the ‘Facebook effect...
17 January 2018 /regulation
Jonathan Westley Chief Data Officer, Experian UK & EMEA at Experian
Today’s customer expects to be able to access the products and services they want with the push of a button. This includes a wide range of financial products available on digital platforms. Research shows that millennials in particular are increasingly trusting when it comes to technology. Even when it comes to mortgages they are driving digitalisa...
15 January 2018 /inclusion
This week, we will begin to experience a new way of accessing goods and services as Open Banking starts to take effect – and some of the largest banks in the UK are gearing up to present these new benefits to their customers. The emergence of Open Bank APIs into the UK is a landmark event. For customers, for us as individuals, it will provide bet...
12 January 2018 /retail
Steve Cook Digital Identity & Biometrics Consultant
2018 will be all about Digital Identity. I am sure everyone is aware that the revised EU Payment Services Directive (known as PSD2) comes into force later on this week. Within the new PSD2 regulations, there is Strong Customer Authentication (SCA) and Common and Secure Communication (CSC), regarding all electronic payments, under Article 98 of th...
09 January 2018 /payments
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