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Digital Banking Trends

Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers

Retired Member

Retired Member 

Six trends in retail banking to watch out for in the coming year

With an eventful year for fintech behind us, it is now time for crystal ball gazing for 2018. At this time last year, I predicted that in 2017 blockchain applications will start to trickle down to retail banks, cloud services become the new normal, and we’ll see new authentication technologies, the Internet of Things (IoT) and the ‘Facebook effect...

/regulation

Jonathan Westley

Jonathan Westley Chief Data Officer, Experian UK & EMEA at Experian

Developing digital mortgages with customers in mind

Today’s customer expects to be able to access the products and services they want with the push of a button. This includes a wide range of financial products available on digital platforms. Research shows that millennials in particular are increasingly trusting when it comes to technology. Even when it comes to mortgages they are driving digitalisa...

/inclusion

Retired Member

Retired Member 

Open Banking and the Value Exchange

This week, we will begin to experience a new way of accessing goods and services as Open Banking starts to take effect – and some of the largest banks in the UK are gearing up to present these new benefits to their customers. The emergence of Open Bank APIs into the UK is a landmark event. For customers, for us as individuals, it will provide bet...

/retail

Steve Cook

Steve Cook Head of Business Development at ID R&D

Biometrics and the Window of Opportunity

2018 will be all about Digital Identity. I am sure everyone is aware that the revised EU Payment Services Directive (known as PSD2) comes into force later on this week. Within the new PSD2 regulations, there is Strong Customer Authentication (SCA) and Common and Secure Communication (CSC), regarding all electronic payments, under Article 98 of th...

/payments

David Donovan

David Donovan Executive Vice President at Publicis.Sapient

Banking as a Platform of Trust

Why it’s key to customer centricity and staying relevant in the digital age We are in an age of currencies going digital, fintechs receiving major funding rounds, large non-bank platforms such as Amazon building financial services such as payments, lending services at a record pace, and capital market businesses continuing their slow down. While t...

/retail

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

STATE OF THE CHATBOTS MARKET: OVER-HYPED AND UNDER-HYPED AT THE SAME TIME

The Chatbot market has reached an unbelievable state. It is both over-hyped and under-hyped at the same time. There is no doubt that conversation-as-a-service will become the primary means for humans and machines to interact. The changes will eventually be profound impacting everything. As with any monumental change, the early days are wild as ...

/ai /regulation

Bo Harald

Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData

Make it possible, make it mandatory and then move to the next

Take structured e-invoicing (PDFs are pictures - worse than paper). Steps: 1. Go for a four courner model and choose a standard for all to use. 2. Convince also banks to join with the basic e-invoicing service where any enterprenaur (20m SMEs in EU) can fill in the invoice form and press send. For repeat invoices it means copy+new invoice numb...

Diederick Van Thiel

Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | Ecology Innovations | IKANO | Channel

How Cognitive Intelligence can drive banks’ cost income breakthroughs

By Dr. Roboadvice Banks have been growing their cost/income ratios with serious cost reductions since 2008. But from now on, the real breakthroughs will primarily have to come from income growth. Online retailers like Amazon are great at growing their income, but this is not what banks usually excel in! New target groups, new product market combin...

/ai /inclusion

Retired Member

Retired Member 

What will Mr. Scrooge McDuck do in a cashless society?

Cashless Society - To be, or not to be? To replace any commodity that is in existence for hundreds of years in trade is a phenomenal task. Statistics from European Central Bank show that banknotes in circulation is on the decline, since 2015. The graph on below link shows the net circulation of number of banknotes and coins in Euro Area. This is...

/payments

Retired Member

Retired Member 

24-7 banking through chatbots or mobile apps?

The proliferation of smartphones and messaging apps and the always-on mentality of many consumers changed the communication behavior of people. What used to be communicated by using SMS messaging and making voice calls has evolved into an exchange on chat platforms such as WhatsApp, Viber or WeChat instead. Digital natives, in particular, are used...

/retail

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