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Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers
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With an eventful year for fintech behind us, it is now time for crystal ball gazing for 2018. At this time last year, I predicted that in 2017 blockchain applications will start to trickle down to retail banks, cloud services become the new normal, and we’ll see new authentication technologies, the Internet of Things (IoT) and the ‘Facebook effect...
17 January 2018 /regulation
Jonathan Westley Chief Data Officer, Experian UK & EMEA at Experian
Today’s customer expects to be able to access the products and services they want with the push of a button. This includes a wide range of financial products available on digital platforms. Research shows that millennials in particular are increasingly trusting when it comes to technology. Even when it comes to mortgages they are driving digitalisa...
15 January 2018 /inclusion
This week, we will begin to experience a new way of accessing goods and services as Open Banking starts to take effect – and some of the largest banks in the UK are gearing up to present these new benefits to their customers. The emergence of Open Bank APIs into the UK is a landmark event. For customers, for us as individuals, it will provide bet...
12 January 2018 /retail
Steve Cook Head of Business Development at ID R&D
2018 will be all about Digital Identity. I am sure everyone is aware that the revised EU Payment Services Directive (known as PSD2) comes into force later on this week. Within the new PSD2 regulations, there is Strong Customer Authentication (SCA) and Common and Secure Communication (CSC), regarding all electronic payments, under Article 98 of th...
09 January 2018 /payments
David Donovan Executive Vice President at Publicis.Sapient
Why it’s key to customer centricity and staying relevant in the digital age We are in an age of currencies going digital, fintechs receiving major funding rounds, large non-bank platforms such as Amazon building financial services such as payments, lending services at a record pace, and capital market businesses continuing their slow down. While t...
19 December 2017 /retail
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
The Chatbot market has reached an unbelievable state. It is both over-hyped and under-hyped at the same time. There is no doubt that conversation-as-a-service will become the primary means for humans and machines to interact. The changes will eventually be profound impacting everything. As with any monumental change, the early days are wild as ...
02 December 2017 /ai /regulation
Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData
Take structured e-invoicing (PDFs are pictures - worse than paper). Steps: 1. Go for a four courner model and choose a standard for all to use. 2. Convince also banks to join with the basic e-invoicing service where any enterprenaur (20m SMEs in EU) can fill in the invoice form and press send. For repeat invoices it means copy+new invoice numb...
21 November 2017
Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | Ecology Innovations | IKANO | Channel
By Dr. Roboadvice Banks have been growing their cost/income ratios with serious cost reductions since 2008. But from now on, the real breakthroughs will primarily have to come from income growth. Online retailers like Amazon are great at growing their income, but this is not what banks usually excel in! New target groups, new product market combin...
20 November 2017 /ai /inclusion
Cashless Society - To be, or not to be? To replace any commodity that is in existence for hundreds of years in trade is a phenomenal task. Statistics from European Central Bank show that banknotes in circulation is on the decline, since 2015. The graph on below link shows the net circulation of number of banknotes and coins in Euro Area. This is...
17 November 2017 /payments
The proliferation of smartphones and messaging apps and the always-on mentality of many consumers changed the communication behavior of people. What used to be communicated by using SMS messaging and making voice calls has evolved into an exchange on chat platforms such as WhatsApp, Viber or WeChat instead. Digital natives, in particular, are used...
16 November 2017 /retail
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