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The financial services industry has much to contribute to the UN and World Bank goal of full financial inclusion by 2020. This group will focus on industry contributions, ideas, barriers and enablers.
Most of us take our daily access to financial services for granted. Imagine living without access to a bank account, a loan or an investment product. That’s the reality for 1.7 billion people througho...
It is no exaggeration that SMEs are the backbone of the economy. According to the World Bank, SMEs represent about 90% of businesses and over 50% of employment worldwide. In Southeast Asia specificall...
The pandemic caused an undoubtable and significant shift in the way people work and earn a living. The number of people identifying as ‘independent workers’ increased by over a third as the importance...
Financial Inclusion is high on the global Open Banking/Finance agenda. Nevertheless, it seems to have failed to a certain extent to deliver on this metric in some jurisdictions worldwide. However, ins...
One customer segment that has been historically neglected by the financial services sector is the so-called “unbanked” and “underbanked”. The unbanked are people who don’t use any banking services, in...
“Soy mayor, no idiota” — “I’m old, not an idiot.” That’s the headline of a Change.org campaign launched by Carlos San Juan, a 78-year-old Spaniard who argued that the closure of bank branches and the ...
The most effective means to achieve economic and social welfare is our ability to earn a living. Earning a fair living is inexorably linked to our access to financial services. In order to get paid or...
Facebook has a problem. Gen Z thinks it’s a stale old “boomer” platform. In 2012, 94% of teens had an account. A decade later, it’s thought only 27% of adolescents use the network. Last year, Mark ...
The global COVID pandemic has propelled payments, and specifically online and contactless transactions, into new highs. Based on McKinsey’s Global Payment Report for 2021, a “V shaped recovery” was ...
It goes without saying that the pandemic has changed our lives in profound ways. Everything from how we work to how we socialize has been altered completely. One of the many noticeable changes centers...
As Christmas Day fast approaches, many of us will be frantically last-minute shopping to ensure a Christmas to remember, not least after last year’s lockdown Christmas. Typically, UK households spend ...
In the modern world, we are all so used to our data being for sale that many of us do not even really evaluate the issue. However, while we might not mind our email address or name being on a marketin...