Unified Communications in Financial Services

A community for debating the role of UC within the banks today and how it may progress in the near / medium term.

Retired Member 

Three tips to help get your employees working from home in 2018

While not all jobs can be done from home, advances in technology have made this more viable than ever before. Video conferencing, real-time shared document editing, and high-speed internet mean that collaboration is no longer confined to just the office. When people utilise flexible working, they accomplish just as much as they would under more tr...

21 December 2017

Retired Member 

Flexible working will be a priority for financial services firms in 2018

Flexible working practices have been talked about for the past decade, but for many firms and employees, policies are finally becoming a reality. 2018 is going to be a turbulent year for the financial services industry, with Brexit on the horizon and open banking coming into play. These will be big landmarks, presenting themselves with both chal

14 December 2017

Retired Member 

Four steps to the digital office for financial services firms

In my last piece, I argued that there were three major factors driving a transformation to a digital office in financial services; the physical rearchitecture of the workspace to accommodate more collaborative working practices, the rise of younger generations in the workplace, and the advent of adaptive technologies. To deliver the facilities and...

11 October 2017 /retail

Retired Member 

Three forces converge to transform the office of financial services firms

(Part 1 of a 2-part series) Standard Chartered has been championing its flexible working policy recently, after rolling out extensive new policies across its international markets. The bank is making a concerted effort to ensure employees and prospects know that if you work there, you’ll be able to pursue a fulfilling career and have a good wor...

29 September 2017

Andrew Fear Advisor / Consultant at Independent

Business Objectives, Communications and Collaboration

The enormous and continuing success of i-devices, tablets and smartphones raises the question of how they can best be used to fulfil business strategy. Having the technology is one thing, but using it effectively in business is quite another. You know you want it, but how can you justify it in terms of return on investment and benefits to your bus...

30 October 2012

Alex Noble Account Director at McAfee

The challenge for RBoS positioning the Direct Line IPO

On one level, selling Direct Line in an IPO looks straight forward. The business model is proven and is made up of strong, well established brands. It is the leading UK personal lines insurer with a 19% market share in motor and 18% in home, which equates to 4.2 million personal motor and 4.3 million home in-force policies. It would be a mistake, ...

20 September 2012 /retail

Retired Member 

Managing the diverse communications landscape

You’re a CIO or senior financial manager in a typical multi-national enterprise. You probably have thousands of staff across multiple geographies using a vast array of mobile voice and data devices. And if that’s not enough, they’ll all be supplied by a variety of different providers. So, how to manage this diverse communications landscape? A re...

09 March 2011 /security

Retired Member 

Is UC in the dealing room still tepid?

Just reflecting on whether the current situation facing the institutions today has added weight to this prediction back in 2006. As the business case for Unified Communications solidifies and the pressure from the downturn intensifies, the appetite to deliver these benefits to those in the dealing room is in fact increasing in some sub-sectors. S...

08 January 2009 /regulation