Online Banking

This community is for discussion of developments in the e-banking world, including mobile banking. This can include all the functional, business, technical, marketing, web site design, security and other related topics of Internet Banking segment, including public websites of the banks and financial institutions across the globe.

Brett King CEO & Founder at Moven

Let's get rid of Internet Banking...

If you think about the way we have digital banking and web presence structured today, it is actually wrong. Most banks today already have a well developed 'public' presence in the form of www site, and a separate 'secure' portal as a transaction or services platform "behind the login" - normally called "Internet Banking". The p...

31 January 2011 /retail

Retired Member 

So many ways to identify online

There are e-cards with readers, there are mobile applications, there are bank based identifications methods and also credit card verification. Last week I have explained to one company that in each European countries there are several ways to identify online if you want to meet KYC- standards. EU is planning to set up basic rules how to identify ...

24 January 2011 /payments

Retired Member 

What if Google?

What if Google starts online bank? This question has been in my mind, but it seems like also some other peoples mind lately. If you ask me why they should do it, here are three reasons why Google should do it. And money is not the issue here. They have huge customer base They know us better than any other bank They have the most up to date system...

14 January 2011 /payments

Retired Member 

When data loss gets personal

Ask yourself a question: do you know where your personal information is held and do you know how secure it is? When you deposit your savings into a bank account or leave your house keys with a trusted neighbour you do so with the conviction that your money is safe and your keys will be put somewhere secure and out of the way. We all seem accepting...

05 October 2010 /security /regulation

Retired Member 

Online banking for affluent segment

Last week on a retail banking conference in Prague, i have heard a dozen times from bankers' presentations, that the banks need to focus on affluent customers. They are way more profitable than the mass retail customers and spend much more time with the online banking as well. Still, the online banking offerings from banks are mostly focusing on t...

30 September 2010

Brett King CEO & Founder at Moven

What does the Business version of PFM look like?

Have a look at your bank's local website in respect to business internet banking and you'll see lots of demos, and promotion of basic features like 'instant balances', 'convenient transactions' and 'anytime access'. In 2001 that might have been world-class features but today that's tired, boring and hardly a differentiator. So why haven't we seen ...

15 September 2010 /wholesale

Peter Gullberg VP Product Strategy at Todos AB - a Gemalto company

Trust is good for business

Online banking is about more than cost cutting. Banks are just waking up to its potential for increased revenue and new business opportunities. In this context, online security is not just a cost of business to be weighed against losses to fraud. It is the key that opens the door. But it will only work if banks change the way they build a business...

26 August 2010 /payments

Brett King CEO & Founder at Moven

Your Internet Banking is looking tired...

Is it just me or have you noticed that the pages behind the login for your bank haven't changed much in the last 5 or 6 years? According to the omnipresent Wikipedia, Stanford Federal Credit Union was the first financial institution to offer online internet banking services to all of its members in October 1994. Interestingly, while the Gramm-Leac...

25 August 2010 /payments

Retired Member 

Card Glitch Shows Why Cash and Cheques Should Stay

The problem that Barclays had last weekend shows why it is that cash and cheques should stay for the foreseeable future. At least the handing over of pieces of paper and coinage isn't hit by a systems failure like the one they experienced. Of course, most people don't carry much in the way of cash around with them these days, and they wouldn't hav...

24 August 2010 /retail

Retired Member 

Maturity level of online channels

This report truely suggests that a time has arrived for comprehensively utlising the Online Banking channel from multiple dimensions. Traditional Banks are struggling to keep pace due to a) competiting non-banking players, b) failing to connect new generations (say Y / Z), c) intensively strugging with silo's of multi-dimension IT applications, d...

20 July 2010 /retail