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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Digital Banking Can Meet Young Customers’ Expectations to Survive in the Age of Disruption

In recent years there has been growing a discussion on the ability of traditional businesses to adapt their services to the expectations of customers born after 1980. What should traditional businesses consider in order to offer a service that will meet younger generation requirements? Can the banks stay in their domain in the future, or will they...

Breana Patel

Breana Patel CEO | Thought leader in Bank Risk & Regulations at Bonova Advisory | Risk &Regulatory Advisory

FinTech, RegTech and SupTech

How FinTech And RegTech Are Transforming The Financial Industry FinTech is the application of new technologies by financial institutions to connect and better serve consumer and business customers. FinTech has permeated throughout virtually every department including consumer banking, business lending, online banking, trading, and wealth managemen...

/ai

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 5 FINAL

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER PLANNING PERMISSION (CONTINUED) The Competencies for creating a Chatbot Knowledge Map The competencies for the creation of a Knowledge Map is based...

/ai /regulation

Linda Zaikovska-Daukste

Linda Zaikovska-Daukste Co-founder | COO | CFO at UXDA

Banks Are Doomed If They Don't Care About User's Pain Points

Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial companies evolve by creating user-centered services and simpler and more convenient solutions. But it is not enough for creating the perfect user experience (UX). You also need to consider the weakness...

/retail

Anthony Walton

Anthony Walton CEO at Iliad Solutions

When technology fails - a two minute guide

When you live in the North of England as I do, Hawaii seems like the perfect place to be at this time of the year. The idea of waking to warm sunlight and long days, and surrounded by tropical flowers and trees is a cut above the driving rain and sub-zero temperatures we’ve had recently. However, for 38 minutes earlier in the month Hawaii must hav...

/security

Priya Lakshmi

Priya Lakshmi Digital Leader at Own

Un-’block’ your business 1.0: The New A 'AI' B 'Blockchain' and C 'Connected Devices' of Insurance

Another new year begins and many of us are probably shopping for insurance again because our provider just put up the premium on our renewals. We think they do this because they want to make more money (which could be the case as well) but equally the amount of fraud (accounts for 5-10% of insurance costs) that happens puts pressure on the insuran...

/ai

Shailendra Malik

Shailendra Malik SVP - Tech Delivery (Data Platform) at DBS Bank

Startups face Integration challenges with Banks

Of past year a lot of noise have been created by the Fintech sector and loads of start-ups have mushroomed. With many innovative ideas the primary assumption is that, when we have the empirical data then the trends, modelling, any exploratory or discovery driven models will get the best solutions for the end users. To realize this vision, one prim...

/startups

John Findlay

John Findlay Co-Founder at Launchfire

Fintech Adoption is About People, Not Tech

EY released their 2017 Digital Adoption Index a few months ago, and since then I’ve seen a lot of posts going around LinkedIN about how Canada is lagging behind the global digital adoption rate. The big stat is that digital adoption in Canada is sitting at about 18 percent, which is a full 15 percent behind the global average of 33 percent. But wh...

/retail

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 4

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER PLANNING PERMISSION (CONTINUED) Creating the Knowledge Map and Chatbot The Knowledge Map is a symbolic algorithm based upon Choices, Pathways and O...

/ai /regulation

Vinod Sharma

Vinod Sharma CTO - FinTech Domain at Econet Wireless Zimbabwe

2018 Year of Intelligence - Artificial and Augmentation

This year my first post of the year is written from New Delhi India. Wishing you all a very happy new year. Year 1956 when ‘Artificial Intelligence’ was coined got its place in history and now Year 2018 will make people forget everything of past and will attain much more higher level respect for AI. As soon as it works, no one will call it AI anym...

/ai

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