Frictionless Payments

Frictionless Payments are becoming more and more common. They were firstly introduced by Braintree and adopted by Uber. Since then use cases became more complex, security requirements also got tougher but the user experience (UX) requirements remain unchanged. In fact UX is the main driver of Frictionless Payments. Let's discuss more about Frictionless Payments in this group and try to draw a future scenarios of their development and adoption.

Jamel Derdour CMO at Transact365 / Nucleus365

Scan, Grab, Exit, Repeat

New technology is a strange beast. When it doesn’t exist, we dream of it and when it does exist, we cannot imagine what life was like without it. Sometimes it hits you in the face like a lightbulb moment, and in other situations it just creeps up on you and, in osmotic fashion, just creeps into your life without you even realising. However, when i...

28 March 2022 /payments /markets

Marten Nelson Co-founder and CEO at M10

How a Regulated Liabilities Network Could Solve the Cashless Dilemma

Central bank digital currencies (CBDC) are often mentioned as a key motivation for the rise of a cashless society. As Sweden’s central bank, Riksbanken, discusses in its paper, The Riksbank’s e-krona project, Report 1: "Today, cash is used to an ever-decreasing extent in Sweden, which has led us within the world of central banking to start con...

16 March 2022 /payments /retail

Steve Morgan Banking Industry Market Lead at Pegasystems

What’s Next for Travel Payments and Trade post Omicron?

There’s no doubt that both Omicron and the crisis in Ukraine are having impact on both travel and trade. Global trade, payments and expenditure patterns both for retail and corporate clients will continue to shift rapidly. No predictions here on global politics or pandemic mutations, but I think it is clear where we are headed on both cash and dig...

04 March 2022 /payments /covid-19

Jessica Bayley Head of Marketing at Acquired.com

Five ways lenders can use data to perfect their disbursement and collection processes

The ability to make better quality decisions while streamlining costs is driving payments digitalisation in the lending sector. Gone are the days when a level of imperfect reconciliation is ‘normal’, disputes are ‘a cost of doing business’, and the payments department is simply seen as a necessary cost centre that is required to manage this, and n...

01 February 2022 /payments

Steve Morgan Banking Industry Market Lead at Pegasystems

Kill the Friction in 2022!

Let me tell you a true tale of modern digital customer experience for bank customers. A colleague is an avid user of his banking app from a major retail bank. It lets him do everything he needs so he hasn’t been in a branch for a year or more (yes COVID notwithstanding!). So, it was striking what happened one day. He decided to pay off a loan taken...

13 January 2022 /retail /covid-19

Shagun Varshney Senior Product Manager at Signifyd

Delegated Authentication Holds the Power to a Smoother SCA Experience

Much has been made about how the secret to successful strong customer authentication (SCA) is in the details — the exemptions, the exclusions, the version of 3DS in play. But one other detail, one vital to maintaining magnificent customer experience can’t be overlooked: the importance of delegated authentication. Simply put, operating your ecommer...

24 August 2021 /payments /regulation

Howard Berg Senior V President,North and Central Europe, BPS at Gemalto DIS

Why banks should consider a Digital First approach

By now everyone should be aware of Digital First banking. Its ability to enable both physical and digital card issuance, real-time card management or secure, straightforward free online payments, showcases the countless benefits consumers are enjoying on a daily basis. These digital features are delivering the cornerstone of modern banking – conve...

18 August 2021 /payments /retail

Gustavo Ruiz Chief Executive Officer at SafetyPay

QR Codes and NFTs are quickly emerging as top resources for the future of payments in Latin America

With new consumer behavior embracing more digital banking, the capabilities of borderless and contactless payments are becoming more well known, especially in Latin America. Consumers in LATAM are seeking out simplicity and instantaneous opportunities more than ever before in this growing digital age. They’re looking to familiar opportunities lik...

03 August 2021 /payments /inclusion

Sunil Jhamb Founder and CEO at WLPayments

The right way to implement 3DS2.2

Transitioning to 3DS2 entails many benefits when compared to 3DS1, such as frictionless flow, enhanced security, and improved mobile device compatibility. However, its implementation can be a cumbersome task, presenting numerous challenges. Therefore, it is important to be aware of such impediments and the solutions that can be adopted to address ...

29 July 2021 /security /payments

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Card payments for dummies

At my current company Monizze, we issue social vouchers, like meal, eco and gift vouchers. These vouchers are consumed using a specific Monizze payment card via a physical terminal. As a result, I come into contact with card payments on a daily basis. Unfortunately, I am still far from being a card expert, but along the years I can say I have buil...

21 June 2021 /payments