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The Payments Business

Share opinion and experience on how the payments landscape is changing and learn about the challenges and opportunities facing payments stakeholders in the future.

Jack Momose

Jack Momose CEO at Degica

Cultural differences between Japan and the west – and how they impact on ecommerce

Japan is a large and attractive market for many businesses, but it is also very different from others around the world. This makes understanding its culture a crucial exercise for any company looking to do business in the country, with extensive knowledge required to win Japanese consumers’ trust. For those who understand how to localise their sho...

/payments

James Booth

James Booth VP Head of Partnerships, EMEA at PPRO

What PSPs should consider when preparing for the holiday season

The holiday season, like winter, is coming. Singles Day (11/11), Black Friday, Cyber Monday—these officially kick off the holiday shopping season. But this year will be a bit different. Inflation and higher prices are making people tighten spending. This also means consumers will be more price conscious than ever and pickier in buying decisions...

/payments

Ilan Friedman

Ilan Friedman Director Strategy at Nipendo

A Better Way To Manage Contractor Invoices In The Software And IT Services Industry

Corporations that deliver software and IT services find themselves concerned with an ever-increasing demand for transformation and improved customer experience, growing requirements around cybersecurity and data privacy, various types of geopolitical influencers that only appear to be increasing in severity, and the “ordinary” lineup of competitiv...

/payments

Jelle Van Schaick

Jelle Van Schaick Head of Marketing at Intergiro

What Is Merchant Acquiring? The Ultimate Guide

Welcome to the exciting world of payments! In this fascinating industry, acquiring is a key aspect. But what exactly is merchant acquiring? And how does it differ from an issuing bank or a payment processor? Read on to learn more about this important part of the payments ecosystem. A customer's transaction is just a tap away with their card. But wh...

/payments /markets

Delia Pedersoli

Delia Pedersoli COO at MultiPay Global

The power of foresight: CX during turbulent times

Delivering a great customer experience is about both reacting to and anticipating your customers’ demands and requirements. In a survey by Salesforce, of over 15,600 consumers and business buyers globally, it was found that 66% of them expect companies they interact with to understand their needs and expectations. Furthermore, 80% now consider the ...

/payments

Retired Member

Retired Member 

Contextual Commerce: The Next Big Thing in Digital

Over the past two decades, retail has come a long way from brick-and-mortar to online. The future is even more exciting as contextual commerce promises to transform the customer experience. So, what is contextual commerce? Simply put, you can buy goods and services while you are engaged in your usual activities—like browsing the Internet, cooking, ...

/payments /retail

Kim Albrecht

Kim Albrecht Chief Marketing Officer at Medius

Eliminating month-end reporting headaches with AP automation

Month-end is a stressful time for many accounts payable departments. The creation of closing reports can be a monotonous and time-consuming task, particularly for those still dependent on manual processes to get the job done. Fortunately, a growing number of organizations are waking up to the fact that it doesn’t have to be this way. During the pan...

/payments /cloud

Retired Member

Retired Member 

A Reflection on Payments Fraud: 2022 and Beyond

The dramatic surge in card fraud during the pandemic has been well documented. More recently, market research is showing a reduction in the number of fraud cases as a result of payments organizations implementing modern fraud prevention solutions. However, while the volume of card fraud is declining, the monetary amount of fraud is not, as fraudst...

/payments /crime

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Refunds - A bigger problem than you would imagine

Every business has to deal with refund requests. As there is (at first sight) no business added value in processing these requests (to the contrary they only cost money), very few companies invest in a fluent and efficient process for dealing with them. This in contrast to the standard check-out process, in which significant investments are done t...

/payments

Max Kent

Max Kent VP of Global Procurement at Compleat Software

Taking Back Purchase Control as Inflation Soars

Max Kent – VP of Global Procurement at Compleat Software, the purchase to pay software house Already exceeding 9% in the UK, inflation is set to hit an eye-watering 11% before the end of the year, according to the Bank of England. That’s due to the huge hike in fuel, energy, food and raw material costs, in the wake of the pandemic, Brexit and the...

/payments /cloud

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