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Artificial Intelligence and Financial Services
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Cast your mind back to the 1990s: Elton John's "Candle in the Wind," and Whitney Houston was belting out "I will always love you"; with schmaltzy films like "Four Weddings and a Funeral" and the gritty "Trainspotting" both of which were runaway box office successes; in the 1990s Margaret Thatcher was a still...
27 May 2021 /wealth /wholesale
COVID-19 has had a dramatic impact on the financial services industry, driven by fast changing consumer habits and expectations. While many of these changes have been underway for some time, the pandemic accelerated many digital trends and put a spotlight on the new ways of conducting personal finances and business banking. As a result, banks and...
26 May 2021 /retail /devops
Adam Lieberman Chief AI Officer at Finastra
An important consideration for data scientists, businesses, and society as a whole, today centres on how we might establish AI as an indisputable and indispensable force for good in the world. For years, we have seen stories of bots and machines taking over the job market, discriminatory facial recognition technology, and few of us will forget the...
25 May 2021 /retail /inclusion
Oliver Tearle Head of Technology Innovation at The ai Corporation
The fraud tool landscape is changing. Fraud managers are looking for more and more ways to optimize their operations as rising digital payments increase the strain on many fraud detection systems. The use of machine learning (ML) and artificial intelligence (A.I.) has become common in many fraud detection strategies. Many organizations have seen h...
10 May 2021 /security /crime
Simon Thompson Head of Data Science at GFT
There are lots of people talking about the ethical aspects of AI nowadays. It’s easy to predict that there will be a lot more in the future. AI technology had a fierce buzz about it in 2019, but unlike many other technology fashions, AI seems to be delivering a continuous wave of research breakthroughs and innovations. The amazing results announce...
06 May 2021 /wholesale /markets
Justin Bercich
The first 100 days of the new US Administration are upon us, and while focus of the news cycle has been targeted on the response to COVID-19, there has been signficiant progress in the fight against money laundering. The start of 2021 saw the enactment of the Anti Money Laundering Act – the first major piece of AML legislation passed since 2004. Ex...
30 April 2021 /regulation /crime
Jennifer Brady Marketing Executive at Lightyear
The evolving nature of industry automation and why CFO’s can’t afford to be left behind Cloud accounting ledgers were cool in the twenty-tens with the emergence of companies like Xero, Quickbooks and MYOB amongst others. If you joined the accounting Software as a Service (SaaS) bandwagon in this period, you are officially an ‘early adopter’ and we...
26 April 2021 /cloud
Denis Ostapchenya Head of Financial Services at Andersen
Over the past decades, banks have been improving their ways of interacting with customers. They have tailored modern technology to the specific character of their work. For example, in the 1960s, the first ATMs appeared, and ten years later, there were already cards for payment. At the beginning of our century, users learned about round-the-clock ...
13 April 2021 /retail /wholesale
Steve Morgan Banking Industry Market Lead at Pegasystems
In a recent study by the FCA on banking customer satisfaction, challenger banks Monzo and Starling ranked top of the leaderboard for overall service quality, scoring 86% and 84% respectively. Traditional banks, including some of the UK’s largest financial service providers, performed less well. During the course of the pandemic, customers have ha...
15 March 2021 /retail /cloud
Benchmarking is an incredibly useful tool. It allows organizations to measure themselves against their main competitors and identify key areas they thrive in as well as areas in which they are lacking. But, identifying your main competitors is a task within itself. For example, when it comes to incumbent banks, the major competitors in the market ...
11 March 2021 /retail /predictions
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