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Artificial Intelligence and Financial Services
After perpetrating what appears to be one of the biggest Ponzi schemes of all time – out-Madoffing Madoff, as it were – Sam Bankman Fried has been arrested, indicted and will likely serve time. And th...
What good would buying an engine be without a car to put it in? In the context of customer service in retail banking, this would be akin to adopting artificial intelligence without having any customer...
The financial sector is facing several unprecedented challenges as we head into 2023. The future is uncertain; from political instability and economic uncertainty to technological disruption and chang...
‘Twas the night before 2023, when all through the digiverse, Fraudsters were stirring, planning their next curse. Digital programs are launched, we think with great care. Then chaos ensues, and we cou...
With the FCA currently consulting on how AI may affect the objectives of the FCA, Bank of England and Prudential Regulation Authority lets look at whether AI will Replace Financial Advisers: Artificia...
Cutting-edge technologies have become an essential part of the financial sector. Given their vast outreach and the enormous number of benefits, more and more market players embrace fintech, so the ind...
We have been applying analytics, artificial intelligence (AI) and machine learning (ML) to fraud prevention solutions for over 20 years. Over this time, the financial services sector has completely ...
AI/ML solutions can be used to help companies assess the needs of their customers more effectively using behavioral microtargeting; address those needs through personal and relevant offerings; and sig...
There’s no doubt that Artificial Intelligence (AI) impacts most industries. AI can accomplish more with less, from manufacturing to telecommunications to food service. At the same time, it’s a powerfu...
If the past three years have shown us anything, it’s that consumers have adapted to self-serve. More self-reliant than ever before, they’ve learned to meet their own needs with CX tools and services t...
Many are divided over the safety of virtual assistants and lack trust in their use for managing finances With voice-activated services, such as SIRI, Alexa and Google Assistant now a staple in our da...
The early 2020s have seen a rise in knowledge workers and office employees expressing dissatisfaction with their work and employers. Vocally, this discontent has played out through the “Great Resigna...