AT SIBOS we heard Ossi Leikola of Nordea Bank describing how it is already today possible for an e-invoice sender to get his payment in less than 30 minutes after having sent the invoice - the target being to make it much faster. I have to confess that I
felt quite proud.
This is the new customer value that banks moving into extended payments can deliver. Surely it will be a considerable competitive advantage. With the now ready ISO20022 standard for e-invoicing and combining it to BPO it will be possible to gradually expand
the it all over EU and globally.
Time for new dimensions of customer value - no doubt.