Last year, 43% of global consumers claimed the pandemic had changed the way they bank, and many financial services organisations navigated these changes by accelerating their digital transformation. Now, customers have the option of returning to their local branches for the services they prefer to access in-person, while continuing to adhere to th...
27 July 2022 Digital Bank Transformation
The world is experiencing unprecedented volatility in the jobs market. Beyond the rise in inflation as workers seek higher salaries, there is also a risk financial services organisations could be restricted by limited access to talent as they embark on critical digital transformation projects. There’s already a major shortage of skilled developers...
07 June 2022 Innovation in Financial Services
Some banks and insurers are investing billions of dollars to become digital disruptors, and the stakes couldn’t be higher. The 2022 Connectivity Benchmark Report shows that they could lose on average $7.6m each through failed initiatives, which is significantly higher than the average across all sectors. Partly this is because customer expectation...
24 February 2022 Digital Bank Transformation
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