Providing a great experience for customers is no longer an optional investment, it is increasingly the most important competitive advantage a company can have. Customer relationship management is particularly important as the rise of digital channels makes it easier for customers to research and switch to a competitor’s offering. In commercial ban...
07 April 2021 Banking Strategy, Digital and Transformation
Danny GalChief Revenue Officer at Validis
Niall TwomeyChief Technical Officer at Fenergo
Matt CockayneChief Revenue Officer at Unbiased
Christopher LittleChief Revenue Officer at finova
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