Community

Very intersting survey.

Last week I actually wrote a post "Customers, now more than ever, need Banks: are the Banks really up for it?" ( https://www.linkedin.com/pulse/customers-now-more-than-ever-need-banks-really-up-mattia-bruzzi/ ) to stree the importance, actually the urgence, of banks to proactively and seriously engage with their customers as they are pretty much all far from that.

I recentely followed up with the post "Come on Banks, let's give it a go!" ( https://www.linkedin.com/pulse/come-banks-lets-give-go-mattia-bruzzi/?trackingId=B12dOioATbScpApAx6XrZA%3D%3D ) to try to analyze the reason why banks still struggle so much to provide the service the customers deserve and, most certainly, banks - by really embracing innovation and wisely levare technology - should be able to offer.