Alexander Robson, Managing Editor, Thomson Reuters Regulatory Intelligence, introduces the 11th edition of the State of Regulatory Reform Report 2020 and highlights what banks, regulators and compliance officers will take away from this year's findings. A strong emphasis is placed on the importance of banks and non-financial institutions culture and how a greater focus on responsibility and accountability will change the way companies and regulators behave globally. We learn about the role of AI in wholesale financial markets compliance in 2020 and how it is helping tackle problems around money laundering and route out false positives.