/regulation
Susannah Hammond, Senior Regulatory Intelligence Expert, Thomson Reuters Regulatory Intelligence, speaks off the back of the Fintech, Regtech and the Role of Compliance Report 2020, about the benefits fintech and regtech offer, their operational efficiencies and effectiveness, the improved services for customers and greater business opportunities they provide. Susannah also sheds light on why some firms haven't deployed fintech or regtech, what's stopping them and how the concern about lack of skills is being addressed.