Barclays Capital adds divine content to CRM

Barclays Capital adds divine content to CRM

Barclays Capital is to integrate divine's enterprise content centre solution into its existing customer relationship management system to provide users with real-time external market data.

Users of the new system will be able to access real-time financial news, technical analysis and market information from the divine enterprise content centre through a single search and sign-on function.

Steve Duckworth, head of investment banking IT at Barclays Capital, says: "The divine solution allows the CRM system to deliver external client information in a manner that can be readily aligned with internal information utilising highly cost-effective delivery channels compared with real-time market news services."

Barclays Capital plans to roll out the new system by the end of the first quarter of 2002 to 1500 users.

Comments: (0)

Trending