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UK's Payment Systems Regulator sets out updated strategy

Halfway through its five-year strategic plan, the UK's Payment Systems Regulator (PSR) has published its strategy update setting out its core commitments.

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UK's Payment Systems Regulator sets out updated strategy

Editorial

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

Unveiled in 2022, the regulator's original plan focused on protecting users and promoting competition in the sector. Reflecting on its efforts three years on, the PSR is trumpeting its moves to roll out protections against APP fraud, advancing Open Banking, and reviewing card fees.

The review comes after talking to stakeholders and taking into account the Government’s growth mission and the impact of the National Payments Vision.

It sets out three core commitments that it will focus on for the remainder of the strategy term:

  1. Complete work already underway on protecting users and promoting competition and innovation.
  2. Drive forward, with the Bank of England, work to upgrade the Faster Payments system, and reform of Pay.UK, as well as assess long term retail infrastructure needs.
  3. Sharpen its focus on competition and innovation in payments systems, supporting economic growth and enabling the ecosystem of the future.



David Geale, MD, PSR, says: "We’ve made great progress - especially in protecting consumers through our world-leading approach to APP fraud. But we know there’s more to do. By taking ambitious but realistic action, we can ensure payment systems remain competitive and innovative, delivering real benefits for users and supporting economic growth."

 

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Comments: (2)

A Finextra member 

What is the world leading approach to APP fraud? Fraud keeps happening and criminals are able to fund themselves big time and invest the APP fraud takings in new crime types. The fact that payer and payee PSP:s have to share repayment to the defrauded payer does not resolve the problem. It just puts the financial loss on a not guilty party - the PSP. In order to combat criminal takings the "payment finality" rule should be removed when fraud has been reported and the fraudulent monies should be reversed all the way to the payer PSP from all mule accounts and other places the funds have landed on. The rules in the payment legislation safeguard that there is a clear audit trail to be used for reversing all fraudulent payments. The payer PSP can then investigate the fraud claim made by the payer and decide to return the funds. Ehen the "free money" tap is permantely closed for fraudsters APP fraud will be remedied. 

A Finextra member 

It's definitely a tricky issue, and you're right that PSPs have a big role to play in making it harder for fraudsters to use mule accounts.

PSPs need to step up their game by improving how they spot and stop fraud - meaning better systems to catch suspicious activity, stronger checks when people open accounts, and monitoring transactions. By doing this alone can really put a dent in the fraudsters' plans.

In places like the UK, there's a big focus on both the payer and payee PSPs working together to prevent fraud. This includes educating customers, monitoring transactions, and sharing info about new fraud tactics. It's all about teamwork!

The idea of reversing fraudulent payments sounds great, but it's not always easy. There are a lot of moving parts, especially when money has been shuffled through several accounts making reversing transactions complicated and needs to be handled carefully.

The best way to fight APP fraud is for everyone to work together—PSPs, regulators, and law enforcement. Sharing what we know and using tech like AI can really help catch fraudsters in the act.

In the end, while PSPs shouldn't have to bear all the costs of fraud, they are key players in stopping it. By boosting their defenses and teaming up with others, they can help keep everyone safer from fraud.

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