BofA call centre worker pleads guilty over data theft

A former Bank of America call centre worker has pleaded guilty to stealing high-net worth customer account information and trying to sell it.

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BofA call centre worker pleads guilty over data theft

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According to press reports, citing court documents, Brian Matty Hagen is alleged to have recorded the names, birth dates, addresses and account histories of high net-worth customers who called the Florida contact centre where he worked.

Hagen then met individuals at a restaurant and agreed to hand over the stolen details for use in a credit bust-out scam in return for a quarter of any profits.

However, his 'accomplices' were undercover FBI officers operating a sting and Hagen was arrested. He has now pleaded guilty to bank fraud and faces up to 30 years in jail and a $1 million fine.

Earlier this year a BofA IT worker was charged with hacking the firm's cash machine systems, enabling him to make withdrawals at ATMs without the transactions getting logged.

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