Encompys, the STP joint venture company formed by Accenture, Advent Software, Compaq, Microsoft and The Bank of New York, has chosen Onyx Software to deliver customer relationship management (CRM) capabilities to asset management clients.
Under the agreement, Encompys - which aims to provide asset managers with an end-to-end STP outsourcing solution - will incorporate Onyx's XML- based Internet platform and thin-client CRM portal into its Web portal. Asset managers will be able to use the Onyx software to enhance their revenue stream through cross-sell, up-sell, and new service offerings says Encompys.
James Honohan, president of Encompys, explains: "To make our straight-through processing venture viable, we required a scalable, highly-customisable, vertical-ready solution that would allow asset managers to closely track relationships with customers and connect on the back end to the financial services tools required to get the job done.
Onyx already claims more than 50 hosted CRM implementations at asset management firms worldwide.