Mercator Software and London-based Century 24 Solutions (C24) have teamed up to deliver a business process management tool that allows users to view and monitor their operations and transaction processing rates.
Through a combination of Mercator's Commerce Broker middleware and C24's Elektra product, financial organisations will be able to gauge levels of service to clients and identify any problems in the trade processing cycle, and analyse exception trends by both reason and associated costs, say the companies.
Elektra is a Java-based operational tool which monitors STP rates, costs and service levels across multi-instrument trading activities.
Peter Jones, president of Emea at Mercator says the combined product "not only joins a company's systems with its clients, third parties and intermediaries, but also provides visibility and management of the whole integration process, from initial implementation through to day to day system management."