International management and IT services firm Calleo Group is to market smart agent technology from UK-based software development company Stratumsoft to banking clients.
Under the terms of the agreement, Calleo will have the right to implement Stratumsoft's electronic virtual assistants/artistes (EVAA) technology to its e-business solutions.
Described as semi-neural, an EVAA can be customised into any 2D or 3D animation and is capable of conducting one-to-one communication with Web site visitors. Integrated with a natural language database/search engine, it can answer questions about any subject that has been loaded into its database. It is also capable of learning from communication and building up a profile of the people with whom it interacts. The system is capable of screening and retrieving five gigabytes of data in under a second, report the companies.
Stratumsoft says the contract with Calleo is an important step in broadening its client base within the financial services arena.