Predictions - Long Reads, News, Articles & Research: Finextra

2021 Predictions for the Payments Industry

Predictions for 2021 must consider the general trends from previous years, but with COVID-19 playing a major role in customer behaviour as well as restrictive measures for purchasing, the predictions for the payments industries and online merchant accounts must be viewed and studied with a more focused degree of scrutiny. From my experience in bot...

19 January 2021 /predictions

Five Predictions for the use of AI in Fintech

Adam Lieberman Chief AI Officer at Finastra

Five Predictions for the use of AI in Fintech

In the year ahead, organisations across financial services will be turning to the technologies that can deliver the most value in a short amount of time. Inevitably, AI and machine learning, and a focus on harnessing data, will be key to bolstering business strategies and enabling new areas of growth. There are, however, immediate challenges that ...

15 January 2021 /predictions

Jonjie Sena Sr Director, Product Marketing at Neustar

The evolution of the phone call in 2021

This year, the pandemic has kept us apart physically, but humans are nothing if not innovative, and communication is a basic human need. While Zoom and other video calling technologies quickly filled much of the void for those desperately missed in-person communications; the phone is still one of the most important communication channels for finan...

14 January 2021 /predictions

2021: Reinventing the Financial Services Value Chain

Joe Channer CEO at Delta Capita

2021: Reinventing the Financial Services Value Chain

The banking environment is becoming increasingly challenging for smaller and mid-sized firms to operate. The costs of the ongoing regulatory agenda and the need to focus on improving truly client differentiating capabilities - powered by modern technology such as Artificial Intelligence (AI) - is almost impossible to achieve on your own. Banks are...

13 January 2021 /predictions

Payments, Sustainable Banking and Retail Reprioritisation of Digital

Retired Member

Payments, Sustainable Banking and Retail Reprioritisation of Digital

As millions of consumers raced online, COVID accelerated the urgency for digital banking. And there, they’ll stay, says Bain in a study that found 95% won’t go analogue again. Beyond banking, the pandemic triggered unexpected pockets of opportunity, so here are my predictions for the retail banking road ahead. Continued Disruption in Payments As t...

12 January 2021 /predictions

Breaking New Grounds: How Fintech and Industrial Partnerships Can Boost Financial Inclusion

Siri Børsum

Breaking New Grounds: How Fintech and Industrial Partnerships Can Boost Financial Inclusion

There are currently over 1.7 billion people in the world that are unbanked and lacks access to basic and necessary financial services that are crucial for their upward mobility. A 2017 study by World Bank revealed several key factors behind the large population of the financially excluded, such as high costs associated, long distance, and the lack...

11 January 2021 /predictions

Why Fintech Innovation will Power Banking’s Next Decade

Marco Mottadelli Head of Global Brokerage at Fineco Bank

Why Fintech Innovation will Power Banking’s Next Decade

Across a number of industries, the impact of the global pandemic can be summed up at its very core as being one of an accelerating agent. While the virus did not reverse or even necessarily altered the course of growth of certain industries, it rather moved innovation forward. Some technology companies suggested they saw four years of consumer beh...

08 January 2021 /predictions

Mike Elliff CEO at Tyl by NatWest

The challenge of chargebacks

2020 saw many powerful shifts in our society. From a business point of view, the rise of online shopping and the subsequent accelerated shift to digital payments brought about by the pandemic was a key feature which looks set to stay. Whilst many traditional bricks and mortar businesses have successfully adapted and established an online presence i...

07 January 2021 /predictions

Volatility and recovery: The role of alternative data in 2021

Retired Member

Volatility and recovery: The role of alternative data in 2021

Demand for alternative data grew significantly in 2020 as institutional investors sought to understand market volatility from more dimensions. This growth means that datasets that were previously the domain of hedge funds, discretionary asset managers will be more accessible to non-institutional investors as well, to make equally informed decision...

06 January 2021 /predictions

Elliott Limb Chief Customer Officer at Mambu

A return to relationship banking

The move away from customer-centric banking was so gradual that we barely noticed it. There was a time when having a personal relationship with your local branch manager who you met with regularly, understood your finances and gave you advice was commonplace. Digital technology changed this, focusing on convenience, increasing competition and maki...

04 January 2021 /predictions

Madhvi Sonia Head of Content at Finextra

Finextra’s Top Long Reads of 2020

With 2020 drawing to a close, we take a look back at our most popular long reads over the course of the past year. What should be taken into account if Artificial Intelligence is to be regulated? In this article, Juan Murillo, Senior Manager of Data Strategy at BBVA, and Jesús Lozano, Manager of Digital Regulation at BBVA, analyse the potential im...

24 December 2020 /predictions

Navigating core banking in Covid-19’s economic climate

Paige McNamee

Navigating core banking in Covid-19’s economic climate

At first glance, the premise of attempting to satisfy ever-more demanding consumer expectations seems an obvious pursuit. Yet, delivery of these products in the timeframe and friction-free format that customers crave isn’t always possible, due to the incongruence of ill-equipped core banking architecture and the advanced capabilities required to

23 December 2020 /predictions

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