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20135 Results from 2015

William Perry

William Perry Regional Director, UK&I MEA at Medallia

The customer experience outlook in 2024: Personalisation and AI to bring finservs closer to consumer

In 2023, the UK’s business sector weathered storms such as geopolitical tensions, the cost-of-living crisis, and an economic downturn. This turbulence looks set to continue well into 2024, forcing organisations to tread cautiously and make more informed decisions regarding investments, product development, and overall strategy. Central to this wi...

/retail /predictions Digital Banking Trends

Raktim Singh

Raktim Singh Senior Industry Principal at Infosys

How Programmable Money Will Revolutionize the Financial World

"Programmable Money" is founded on the principle that its issuer can prescribe its usage, transferees, daily spending limits, and even a termination date. One can put any number of conditions in "Programmable Money." It is a monetary system in which operations are performed automatically, programmatically, and through smart cont...

/retail /wholesale Futuristic Banking

Konstantin Rabin

Konstantin Rabin Head of Marketing at Kontomatik

How Tech Companies Market Themselves During Christmas

As Christmas lights twinkle and carolers harmonise, tech companies are unwrapping their own special gifts for consumers. It's not just about gadgets and gizmos; it's about the art of marketing during the most wonderful time of the year. Let's dive into the festive world of how tech companies spread holiday cheer and market themselves during Christ...

Hugo Chamberlain

Hugo Chamberlain COO at smartKYC

The Evolution of KYC to KYX: Understanding Your Counterparties

In the realm of financial services and beyond, ‘Know Your Customer’ (KYC) has long been a foundational principle. Initially implemented as a means of combating money laundering, terrorist financing, and fraud, KYC procedures have ‌traditionally centred around verifying the identity of individual customers. But, as the business landscape has grown ...

/regulation /crime RegTech

Roberto Vigano

Roberto Vigano Chief Banking Operations Officer at Avaloq

How BPaaS transforms back-office efficiency in wealth management

The financial industry has been characterized by ongoing margin compression and increased competition for the past few years. These trends are forcing firms to boost their efficiency, look for new revenue sources and reduce time-to-market. Clients, especially the tech-savvy younger generation, increasingly expect highly personalized services for lo...

/wealth Banking Strategy, Digital and Transformation

Santosh Radhakrishnan

Santosh Radhakrishnan Chief Commercial Officer at XYB by Monese

No 3. The Evolution of Banking Distribution – From Apps to APIs

Before the introduction of technology, banking had always been a face-to-face business. Yet even personal interactions have evolved from happening anywhere to meetings in coffee/tea shops and then having dedicated branches where banking happened in person with physical money. At this point, everything was recorded in paper ledgers till as late as ...

/payments /retail Banking

Bhavesh Vaghela

Bhavesh Vaghela SVP B2B Product and Innovation at Collinson

2024 Prediction

2024 Prediction Another year has flown by, and it’s time for the 2024 predictions. I write this on the train to London on a cold Tuesday morning. First, let’s see how I did last year. Growth - we saw several redundancies last year across FANG, Banking and fintech and other organisations either sold or closed. The switch to sustainable growth vs g...

/startups /identity Artificial Intelligence

Maria Schuld

Maria Schuld Head of Regional and Community Banking at FIS

Obtaining, Training and Retaining Data Analysts

The need for data analytics talent Staying abreast of current data and analytics technology and practices can help community banks maintain their inherent relationship advantages. Hiring qualified data analysts to dive deep into banking data and create meaningful analytics presents a considerable challenge for community banking and credit union ex...

/retail /markets Banking Strategy, Digital and Transformation

Hani Hagras

Hani Hagras Chief Science Officer at Temenos

The five AI trends shaping banking in 2024

Hani Hagras, Chief Science Officer at Temenos Artificial Intelligence (AI) is fast becoming a game-changer for banks. The industry is coming to terms with the significant technological changes that AI brings and the opportunities it provides for growth in the global banking sector. In a recent study from Economist Impact, 75% of bankers surveyed b...

/predictions Artificial Intelligence and Financial Services

Raktim Singh

Raktim Singh Senior Industry Principal at Infosys

Panoptic Personalization in Banking

Across the globe, each household does financial transactions almost daily. It's part and parcel of every family's life. Though a large population is still unbanked, many families have used banking services in the last decade. But the moot question is whether all these banking services are tailored to that household's needs. Many times, it's a one-s...

/retail /wholesale Banking Strategy, Digital and Transformation

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