Join the Community

21,626
Expert opinions
43,819
Total members
402
New members (last 30 days)
155
New opinions (last 30 days)
28,576
Total comments

Latest expert opinions

clear
clear
Charles Platt

Charles Platt President, EMEA at SAP Fioneer

Experience: The real bond between bank and customer

Making major financial decisions is often emotive. Empowering users to make the right choices is possible if the best information is provided to them through a clear and effective user interface. Bringing together elements of data to underpin the decision, and user experience to manage the process, is the heart of experience management (XM). Banks...

Innovation in Financial Services

Charles Platt

Charles Platt President, EMEA at SAP Fioneer

PSD2 - 'Pop Idol' for Fintechs?

There is a dichotomy at the heart of talent shows like Pop Idol. Catapulting inexperienced people into the mainstream music business, controlled by distributors rather than producers, typically leads to short-lived success - at best. In the banking world, the second Payment Services Directive (PSD2) will come into effect in January, 2018, allowing ...

/regulation Business Knowledge for IT

Charles Platt

Charles Platt President, EMEA at SAP Fioneer

Why Star Wars’ robots are deliberately annoying

The Star Wars universe is filled with annoying robots; they are terrible workers, nervous, inattentive and sloppy. There is a good reason behind that. For George Lucas, it seems these flawed robots were created as a plot device to justify armies of human clones. Ironically, he had to give his robots “human” qualities to justify increasing headcoun...

Capital Markets Technology

Charles Platt

Charles Platt President, EMEA at SAP Fioneer

Neither a Producer nor a Distributor be... in your IT Philosophy

Economics can teach us a few lessons in our approach to technology set-up. From an economic perspective there is a lot of risk in being a producer. It requires commitment to fixed infrastructure — buying it, setting it up and maintaining it — in order to develop the assets to sell. Product diversity requires further expenditure on fixed infrastruct...

/regulation Banking Architecture

Charles Platt

Charles Platt President, EMEA at SAP Fioneer

Putting Artificial Intelligence to Profitable Use

It’s crunch time for the Big Data crunchers. Having lavished millions of dollars on data scientists to search for patterns in a deluge of digital information, banks and financial institutions need to start doing something to make that newfound intel pay. The question is, what? Big Data - the bits and bytes of everyday life harvested from our increa...

Capital Markets Technology

Charles Platt

Charles Platt President, EMEA at SAP Fioneer

Capital Markets 2017: Choppy, Robotic and Pragmatic

Choppy regulatory waters and unprecedented political volatility will result in a more pragmatic approach from capital markets firms in 2017, even as they innovate into robo capabilities, automation and blockchain. Here are my predictions for capital markets in 2017: Embrace Volatility With elections in France, Germany and the Netherlands, Europe wi...

/retail

Now Hiring