3 Results
Franklin Manchester Principal Global Insurance Strategic Advisor at SAS
This article originally appeared in the Anti-Fraud Alliance email newsletter and is re-published here with permission. Life insurance fraud is the second most expensive type of insurance fraud in the United States, with losses totaling an estimated $74.4 billion per year. Anecdotally, many carriers note that, while insurance fraud detection rates ...
29 August 2024 /ai /crime Artificial Intelligence and Financial Services
Most consumers don't know about it. Insurers don't use it. But dark data — despite its nefarious sound — could help the insurance industry face the climate crisis. So, as insurers, why haven’t we brought dark data into the light? First, let's examine how climate change challenges the fundamental proposition of insurance: protecting those in need. U...
02 October 2023 /cloud /markets Climate Risk
by Franklin Manchester and Julie Muckleroy “Names are the sweetest and most important sound in any language.” Dale Carnegie’s words from nearly a century ago suggest an answer to a question troubling financial services firms: How can they take customer experience (CX) to a level that inspires brand loyalty? In hard times, personalization can make ...
26 July 2023 /payments /cloud Digital Insurance Trends
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