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Ellora Roy Senior Manager, Banking & Financial Services, UK&I at Cognizant

Consumer Duty: The frog’s been eaten, what’s next?

With the implementation plans submitted, initial feedback provided, and sector specific guidance letters issued by the FCA - firms are now scrambling to meet the new Consumer Duty [the Duty] rules by the deadline of 31st July ’23. Will all of this be done by then? The answer is a reverberating no. And the scale of work is the least of the reasons...

05 April 2023 /regulation /retail Banking Regulations