31 Results
Maria Schuld Head of Regional and Community Banking at FIS
Getting to common ground According to the Oxford dictionary, sustainability is: The avoidance of the depletion of natural resources in order to maintain an ecological balance. This definition often takes the form of strategies within organizations and businesses looking to make a greener, better world as they communicate to stakeholders their sense...
19 December 2022 /retail /sustainable Banking Strategy, Digital and Transformation
As U.S. small businesses strive to carefully manage their finances and overhead, they should look to community and regional bank partners for innovative financial products. Local bankers serving local businesses remain foundational to small businesses’ financial success. These smaller firms often need the services large global banks offer and sho...
17 October 2022 /retail Banking Strategy, Digital and Transformation
Economic slowdown? With rising interest rates, bank executives share their concerns about an economic slowdown. Recent headlines in the American Banker reinforce this sentiment: Big-bank CEOs warn of recession risk Small banks doubt the Fed can avert a recession With an economic downturn taking shape on the horizon, financial institutions can o...
05 October 2022 /retail /predictions Banking Strategy, Digital and Transformation
Defining a business partner A true business partner displays certain characteristics that define the relationship more tightly than the usual vendor-customer connection. True business partners will: Become your biggest supporter – and at times they may also be a constructive critic Strive to maximize the value of the relationship for every entity ...
18 August 2022 /retail /markets Banking Strategy, Digital and Transformation
Revenue pressure grows Bankers are under relentless financial pressure now accelerated by the economic slowdown, regulatory attention to overdraft charges, and decisions by larger banks to waive operational fees. Community bankers are right to eye fee income constraints with growing concern relative to their bottom lines. According to a recent S&a...
03 August 2022 /retail Banking Strategy, Digital and Transformation
Wide-spread acceptance of chat-enabled support and instructional YouTube videos combine with an acute shortage of skilled employees to open the gates for video teller offerings. And the pandemic just accelerated these trends. Recent research supports the acceptance of the emergence of video banking. According to a report by ResearchandMarkets.com...
01 July 2022 /retail Banking Strategy, Digital and Transformation
The growth of digital changing banking relationships Digitalization and rising consumer expectations serve to accelerate banks’ adoption of new financial wellness offerings. For most institutions, competing on products and services is no longer a sustainable strategy. The financial institutions that will win lasting consumer relationships will be ...
18 May 2022 /retail /inclusion Banking Strategy, Digital and Transformation
According to the BAI Outlook report, the greatest business challenges for bankers in 2022 is improving the digital experience and new customer acquisition. Only 9% of bankers describe their digital customer experience as excellent. Community banks face a dilemma: invest in digital innovation or focus on the personalized service that serves as their...
13 April 2022 /retail /inclusion Banking Strategy, Digital and Transformation
Approval uncertainty reigns Financial institution merger transactions are complex and challenging to complete even in the best of times. Mix in the current environment of regulatory delay and uncertainty and you find acquisitive banks face a daunting situation. A quick temperature check of recent headlines showcases the depth of this new challenge...
15 March 2022 /retail Banking Strategy, Digital and Transformation
BaaS defined Innovative firms looking to offer traditional banking products create remarkable opportunities for traditional banks seeking additional revenue streams and partnerships. While fintechs, neo banks, big techs, and other non-traditional players are enthusiastic about offering banking services, some community and regional banks have been ...
15 February 2022 /retail Banking Strategy, Digital and Transformation
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