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Matt Neill

Matt Neill Managing Director at Beyond

Client Onboarding and KYC - 5 common complaints from the Front Office and why they happen

One of the most common comments we hear from senior leaders of Client Onboarding, CLM or KYC functions in Financial Institutions, is that their Front-Office is frustrated with these processes. Often, technology is held up as the solution to this problem, but in our experience, there are many underlying causes of their frustrations that are not rela...

/regulation /wholesale Banking Strategy, Digital and Transformation

Matt Neill

Matt Neill Managing Director at Beyond

How to deliver successful KYC automation

The continued pressure to increase efficiencies within KYC and reduce the cost of compliance has resulted in ‘KYC automation’ becoming a hot topic for the industry. Clients often ask us what their priorities should be, who can help them with the process and what the best practices are for implementation. Here are the 7 key principles I normally sh...

/regulation /crime Financial Risk Management

Matt Neill

Matt Neill Managing Director at Beyond

7 steps to planning client onboarding and CLM change

2021 will be a challenging but critical year for financial organisations wanting to deliver change within client onboarding and client lifecycle management (CLM). Covid and the fear of a global recession have dramatically increased the need for digital transformation, automation and streamlined processes, and there is no doubt that banks have to r...

/regulation /wholesale Operational Risk Management

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