15 Results from 2022
Andrew Beatty Head of Wealth, Retirement & International at FIS
It’s not news that bad news sells – and there’s certainly no shortage of gloomy global macroeconomic forecasts right now. But there IS an opposing view championed by the late journalist Norman Cousins: “Optimism doesn't wait on facts. It deals with prospects. Pessimism is a waste of time.” This blog discusses why bankers should be tech-forward opt...
11 November 2022 /wealth /retail Banking Strategy, Digital and Transformation
Is banking a people business or a technology business? For smart banks, it’s both because digital technology works best with humans. The aim of digitalization is customer delight and video banking can improve customer convenience and foster better banking relationships. This blog considers the benefits of video banking and underscores the importan...
25 October 2022 /retail /predictions Banking Strategy, Digital and Transformation
The temptation to spend is always with us, but for some people the compulsion to consume is overwhelming. Financial discipline takes practice; our tendencies to spend or save are habitual and form a predictable pattern. However, with the right approach, even long-standing bad habits can be changed for the better. This blog explores how banks can ap...
15 September 2022 /retail /inclusion Consumer Financial Health
John R. Rymer, a principal analyst at Forrester and world authority on low-code development says, “There are just not enough developers to go around, so by going low-code, you can get a lot done with ordinary developers that you can afford.” This blog considers the case for low-code development, how it differs from its no-code cousin, and why bank...
29 August 2022 /retail /devops Banking Strategy, Digital and Transformation
Like physical health, financial health is a very private matter – and both forms of wellbeing are closely intertwined. Unfortunately talking openly about personal money matters is often considered taboo. For many, it is difficult to talk about because money is in short supply. Conversely, others are embarrassed by their riches, so talking money is...
10 August 2022 /retail /inclusion Consumer Financial Health
In my last blog we discussed the evolving role and positioning of bank branches in the digital age. This blog considers the crucial role of technology in delivering a truly omnichannel and seamless banking experience, and its implications for the bank branch of the future. Bank branch economics are changing fast, but many people still like to vi...
22 July 2022 /retail /predictions Banking Strategy, Digital and Transformation
Bank branch networks continue to decline steadily. Consumer research shows that U.K. banks are cutting branches at a rate of 60 per month[1], and a similar pattern is apparent in many other countries. Few doubt that the future of banking is largely digital, so how will bank branches survive? This blog explores a new role for the bank branch in a d...
23 June 2022 /retail /predictions Banking Strategy, Digital and Transformation
As discussed in my prior blog, “Green Finance” is both a challenge to be met and an opportunity to be seized. In this blog we’ll dive deeper into the Environmental, Social and Governance (ESG) revolution – with a focus on “green bonds” – and consider the essential role that technology can play to further elevate and illuminate this market-moving ...
19 May 2022 /retail /sustainable Banking Strategy, Digital and Transformation
ESG is both an acronym and a market mover, but what does it really stand for? In the absence of definitive standards many terms are interchanged to describe a company’s performance as a steward of nature and how it manages relationships with employees, suppliers, customers and communities. It seems there are many shades of green. This blog explores...
05 May 2022 /retail /sustainable Banking Strategy, Digital and Transformation
My last blog explored Banking as a Platform (BaaP) to assess its market drivers and potential benefits. Today’s blog considers Banking as a Service (BaaS), a business model which is sometimes described as the inverse of BaaP. Are these two bookends really complements or substitutes? BaaS offers a new route to market for banks. It empowers them to...
21 April 2022 /regulation /retail Banking Strategy, Digital and Transformation
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