94 Results
Andrew Beatty Head of Wealth, Retirement & International at FIS
Investors can’t seem to get enough of financial technology, and venture capital continues to flow into the burgeoning array of neobanks. Should incumbent banks be scared? Perhaps they can learn from Spanish philosopher Baltasar Gracian: “A wise man gets more use from his enemies than a fool from his friends.” This blog considers the likely future ...
27 January 2022 /retail /predictions Banking Strategy, Digital and Transformation
Cryptocurrencies are holding the media spotlight. So, what’s all the fuss about … and how should banks prepare? Marc Kenigsberg, founder of Bitcoin Chaser gives us a clue: “Blockchain is the tech. Bitcoin is merely the first mainstream manifestation of its potential.” This blog considers the origins of crypto, why banks need to take it seriously, ...
16 December 2021 /retail /crypto Banking Strategy, Digital and Transformation
Financial inclusion is a major global challenge that can be difficult to define. However, most commentators agree that it begins with access to mainstream financial products. Jim Yong Kim, President of World Bank Group suggests, “Universal access to financial services is within reach – thanks to new technologies and transformative business models”....
02 December 2021 /retail /inclusion Financial Inclusion
Individualized customization tailored to a consumer’s exact wants and needs are just some of the ways hyper-personalization is manifesting in today’s world. The financial industry is no stranger to such a trend, but how can financial advisors keep up with the sheer amount of customization clients are demanding? Hyper-personalization is the next b...
18 November 2021 /wealth /retail Banking Strategy, Digital and Transformation
In a world that never stops changing, and with customer expectations always on the rise, it’s time to harness the innovative power of technology to deliver modern lending platforms across lending types. Leveraging the entire life cycle of lending data – and adapting your business culture accordingly – is the foundation of long-term lending success...
04 November 2021 /retail /inclusion Banking Strategy, Digital and Transformation
Over the last decade, challenger banks, neobanks, payment processors, accounting package vendors and fintechs have been responsible for fraying the edges of banking in what many commentators describe as the “unbundling” of banks and banking services. What’s more, evolving regulations and advances in technology have significantly lowered the barrie...
21 October 2021 /retail /wholesale Banking Strategy, Digital and Transformation
How well do you really know your bank’s customers? Have you met them at all? Do you know where and how they shop, what their interests and aspirations are, or their general state of mind and personal circumstances? You should. But of course, no one has psychoanalysis tools or magical algorithms to find such data on each consumer, to see exactly whe...
07 October 2021 /people /retail Artificial Intelligence and Financial Services
Why Automation is Crucial Collections, like virtually all areas of financial services, is an increasingly digital business, with universal digital drivers forcing the pace of both change and opportunity. As Cisco’s outgoing CEO John Chambers boldly predicted in 2015, “At least 40% of all businesses will die in the next 10 years… if they don’t figu...
16 September 2021 /regulation /retail Banking Strategy, Digital and Transformation
As new fintechs encroach on the retail banking marketplace, offering more transparency in exchange for consumer trust, customers are waking up to the complex (dare we say, “hidden”) fee structure of their long-standing banks—and they don’t like what they see. In this second of our series What’s Keeping Banks Up at Night, we explain how banks can a...
02 September 2021 /people /retail Banking Strategy, Digital and Transformation
The explosion of Buy Now, Pay Later (BNPL) unsecured lending is helping fintechs rapidly realize their dreams while fast becoming a nightmare for banks. In this first of a 2-part series What’s Keeping Banks Up at Night? we examine how banks are uniquely positioned to win in this space – but they can’t sleep on the opportunity. You may have started ...
19 August 2021 /payments /retail Banking Strategy, Digital and Transformation
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