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Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Addressing customer vulnerability: When Banking goes digital

Time to read: 5 minutes to gain a different perspective 'The true measure of any society can be found in how it treats its most vulnerable members.' – Mohandas Karamchand Gandhi Reflections… I found myself in a High Street branch of a bank, and I was partially drawn to a conversation/transaction between an elderly couple and the bank cashier. It a...

/retail /inclusion Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

250,000 reasons to say thank you

Dear community members, 250,000 reasons to say thank you. The Banking Strategy, Digital and Transformation community group has passed the 250,000 readership mark within 3 months. ~ 50 posts // over 250,000 views, global participation covering subjects such as Open Banking, Banking Strategy, Digital Transformation, Customer Experience, Branch Strate...

/retail Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Open Banking - Human Insights

Time to read: 5 minutes to gain a different perspective // Open Banking: A Rebel Without a Cause? // There is a heretic in our midst… : : Is Open Banking trying to address a problem that does not exist? : : In some quarters, Open Banking is a revolution, the start of an age in which consumers have control and choice, and one where the underdog (‘...

/retail Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Financial inclusion and Open Banking - epic fail?

Time to read: 5 minutes to gain a different perspective. We are the lucky ones … : : The school holidays are over…disappointment and relief are felt in equal measure. It’s time to reassess finances and establish the damage caused by constant trips to the local supermarket, day excursions to theme parks and, of course, the school uniform bulk buy. ...

/inclusion Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Are you a mortgage prisoner?

5 minutes to gain a different perspective. Are you happy with your mortgage deal? Probably not. I wasn’t either — until the other day. Imagine the scene… It went like this. I was sitting on a train with my tablet, musing on the injustices of life, and I decided to finally take action. So I logged on to a comparison site and had a look ...

/retail Digital Banking, Mortgages and Savings

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Digital Designs: Business Anthropology Anyone?

Time to read: 5 minutes to gain a different perspective During a recent design session, I was met with silence and bewilderment when I recommended that the problem statement that we were facing may benefit from the insights that business anthropology could provide. Business anthropology!!! What eschewed was a healthy discussion regarding the rise,...

/retail Digital Banking, Mortgages and Savings

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Banking 2025 - Digital or Red Telephone Box?

Time to read: 5 minutes for a different prespective It is 2025, the mainstream proliferation of Artificial Intelligence (‘AI’), Internet of Things (‘IoT’), Robotics and Virtual Reality (‘VR’) is complete. High street bank branches have been confined to history, and have been replaced by hairdressers, nail bars and pet stores. Bizarrely, whilst we ...

/retail Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Keeping Up vs. Keeping Ahead: Banking Strategy

Time to read: 5 minutes to gain a different prespective A decade after the financial crisis the banking landscape has altered dramatically. There are now signs of real recovery following a period of intense competition, significant digital disruption and an unprecedented wave of regulation and conduct risk sanctions. Institutions are returning pro...

/retail Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Machine learning - Ethics Rights and Conduct

Time to read: 5 minutes The rise of the algorithm | governed by the algorithm Last week the UK Regulators’ (FSA and PRA) jointly issued a significant individual penalty and organisational special requirements sanction against a UK universal bank for conduct violations*. Having occupied senior leadership roles on a number of UK conduct risk/past bu...

/ai /retail Banking Strategy, Digital and Transformation

Ambrish Parmar

Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor

Banking Strategy and FinTech

Time to read: 5 minutes The strategic quote … A strategic inflection point is that moment when some combination of technological innovation, market evolution, and customer perception requires the company to make a radical shift or die. Andy Grove, Only the Paranoid Survive … setting the scene I have covered, within a number of complementary post*; ...

/retail Banking Strategy, Digital and Transformation

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