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3642 Results from /retail

Paul Penrose

Paul Penrose Head of Research at Finextra

The 'No Glue' future

Kevin Anderson reports for the Guardian IT on an exercise organised by the Economic and Social Research Council to consider what sort of world the interplay and advances in nanotechnology, genomics, information technology and cognitive science might create. The policy wonks considered four possible visions of the future – two positive and two ne...

/retail /wholesale Futuristic Banking

Yuvaraj Anandan

Yuvaraj Anandan Program Management at Private Bank

Is manufacturing the future of banking?

Recently I landed on this blog..Is manufacturing the future of banking? The Banking world is undergoing and major shift in the way banks have to function and compete in an evironment where the regulators keep coming up with new demands on making the system more transparent not just for the supervisors but also for the customers of the banks. This...

/retail Futuristic Banking

Paul Penrose

Paul Penrose Head of Research at Finextra

ATM creator forecasts the demise of hard cash

John Shepherd-Baron, the former De La Rue executive credited with inventing the first ever cash machine back in 1967, now believes that the ubiquitous ATM will be made redundant within the next three to five years by the demise of paper cash. Inspiration for the idea of a cash dispensing hole in the wall first struck Shepherd-Baron while he was in...

/payments /retail Trends in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

To catch a thief; a personal story of identity theft

Ever wonder what it’s like to have your identity stolen? Fighting back now, an identity theft Web log set up by Karen Lodrick relates an everyday personal story of identity theft, the lackadaisical attitude of her bank – Wells Fargo – and the grim financial consequences. Six months later and Karen is still dealing with the fall-out from the aff...

/security /retail

Paul Penrose

Paul Penrose Head of Research at Finextra

In blogs we trust

Consumer confidence in the retail banking industry has "eroded significantly", with an overwhelming majority of UK customers - 71% - saying they do not trust their banks, according to research released by Unisys. This is quite some turnaround from the early 90s, when banks were perceived as the most trusted institutions in Britain. A ras...

/retail Trends in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

Visa's Big Whopper promotion

Visa has partnered with Burger King to promote the use of plastic cards instead of cash in the fast food sector. Over the next three months Burger King customers paying for meals with Visa will qualify for a free meal on every tenth purchase. Nice to see Visa doing its bit to fight the scourge of obesity and encourage healthy lifestyle options amon...

/retail Whatever...

Paul Penrose

Paul Penrose Head of Research at Finextra

The carbon currency card

"Imagine a country where carbon becomes a new currency. We carry bank cards that store both pounds and carbon points. When we buy electricity, gas and fuel, we use our carbon points, as well as pounds. To help reduce carbon emissions, the Government would set limits on the amount of carbon that could be used." The words of UK Environment...

/payments /retail Futuristic Banking

Paul Penrose

Paul Penrose Head of Research at Finextra

HSBC values customer feedback

Are people more likely to switch banks to get a better deal, or because of poor customer service? That was the question asked by a YouGov survey for moneysupermarket.com back in October last year. Over a quarter (29%) of people switched as a result of poor service or a bad experience, compared with a lowly 13% who deserted for a better rate on the...

/retail Trends in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

There's no such thing as a free insurance quote

Direct Line, the insurance subsidiary of Royal Bank of Scotland, has launched a biting attack on the independence and accuracy of online price comparison services. In a new TV advertising campaign it warns consumers to be wary of these sites when searching for cheaper car or home insurance. Direct Line’s assault on the price comparison business ha...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Chip Mahan's new pet project

Chip Mahan, who stepped down from the post of CEO and chairman of Internet banking vendor S1 in October last year, is setting up a new specialist lending business in Wilmington, North Carolina. Live Oak Banking is on track to receive its charter in July and could open its doors for business within six months. The niche bank will focus on business ...

/retail Where are they now?

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