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3646 Results from /retail

Matt White

Matt White North America editor at Finextra

Taking the office on holiday

There's no doubt that mobile phones, laptops, blackberries and the like have their good points but a recent survey highlights the price we pay for always being connected. Of 300 City workers questioned by IT security outfit Credant, a depressing 65% say they'll contact the office by phone, text or e-mail whilst on their summer holidays. Over a quar...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

CommSec iPhone trading app shows the way

The share dealing arm of Australia's Commonwealth Bank is ready to cash in on iPhone mania ahead of the initial 3G release in the country Friday. CommSec has developed a native iPhone app that effectively converts the device to a wireless laptop, from which users can check out news and market movements, view their holdings and outstanding orders ...

/retail /wholesale Futuristic Banking

Paul Penrose

Paul Penrose Head of Research at Finextra

Tellers and sellers don't mix

From the Rip van Winkle school of analysis: "Retail banks must add skills in sales and service to tellers' current transaction processing responsibilities" - TowerGroup. Where have they been the past twenty years? Makes you wonder if anyone from TowerGroup has actually stepped foot inside a bank branch lately, since I get hit upon every...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Humble pie on menu in Daily Mail staff canteen

Egg on face time for executives of Associated Newspapers. The publisher of UK tabloid the Daily Mail has admitted that a laptop containing financial and personal details of thousands of staff, suppliers and contributors has been stolen. The laptop, which was password-protected but not encrypted, contained names, addresses, bank account numbers an...

/security /retail

Matt White

Matt White North America editor at Finextra

Mugabe 0 - Boris 1

G&D really had no choice but to pull out of Zimbabwe. The German firm wasn't just under pressure from governments and the public, it was also in danger of losing big money contracts. The German firm supplies London's Oyster cards through a sub-contract with EDS. On hearing of the link between the firm and Mugabe's regime a couple of days ago,...

/retail

Matt White

Matt White North America editor at Finextra

Twitter to rule P2P payments?

I don't really get Twitter but maybe it's time to start paying attention because the microblogging site could soon be a major player in mobile person-to-person payments. Earlier this week Nate Westheimer, Entrepreneur-In-Residence at Rose Tech Ventures, posted a blog claiming the site, which doesn't make any real money yet, could become a billion ...

/payments /retail Futuristic Banking

Elton Cane

Elton Cane Digital product delivery at News Corp Australia

Massive ATM fraud in the US - who is to blame?

The UK daily newspapers and newswires are today picking up on an ongoing case in the US involving system breaches, thousands of stolen PIN numbers, card cloning and money laundering. We've been following this on The Wired Blog Network for a few weeks now - most recent post here. The main case involves Citibank branded ATMs in 7-11 convenience sto...

/security /retail Information Security

Alex Noble

Alex Noble Account Director at McAfee

Channel in Financial Services

One blog I've been reading lately is Dr. Catriona Wallace's blog (Your Call) that covers the Asia-Pacific contact centre market. She had a good post on 24th June looking at the consumer use of channels in Australian and New Zealand banking. Her research suggests that at least for Australia and New Zealand: "... there are distinct differences...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

P2P lending and the democratisation of credit

A new study conducted by associate professor of management Paul Dholakia at Rice University's Graduate School of Management indicates that online peer-to-peer lending Web sites may be more attractive to Americans than traditional financial institutions. The study analysed a database of 5,370 peer-to-peer loan auctions from the Web site Prosper.com....

/payments /retail Finance 2.0

Paul Penrose

Paul Penrose Head of Research at Finextra

Black day for black-box technology

UK insurance company Norwich Union has scrapped a pioneering pay-as-you-drive insurance policy, which used in-car telematics and GPS satellite tracking to monitor car usage. The data was used to offer cheaper premiums to drivers who avoided high-risk periods such as rush-hour and late at night. The insurance house had put years of effort into maki...

/retail Futuristic Banking

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