3770 Results from /retail
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
We are now also reading in the press what we already knew before - bank "products" have been made so complicated and have versioned into so many nearly-but-not-quite-the-same offerings - that the staff cannot handle them any longer. This sad fact is not unique to the banking sector - many other sectors suffer from the same results of too ...
25 May 2009 /retail Transaction Banking
Retired Member
Treating customers fairly is a principle that most financial institutions try to adhere to and so they should. How stringently they enforce this practice though is another issue and has often come up for debate. However, with the Financial Services Authority (FSA) taking over the regulation of retail banking conduct from November, the institutions...
22 May 2009 /retail
Paul Penrose Head of Research at Finextra
With the spectre of negative interest rates hoving into view, is it time to rethink the value of cash as a medium of exchange? Failure to do so will lead inevitably to currency hoarding as savers turn their assets into cash to avoid the deflationary effects of a move to negative interest charges. In his maverecon blog at the FT, Wiliam Buiter, a f...
20 May 2009 /payments /retail EBAday
To say that I am an evangelist for mobile financial services would be an understatement, but I confess to experiencing purely personal delight at the pace of mobile financial services. That pace is slow. I've recently had a quick African immersion and have seen that the real story on the ground is far from rosy for the current mobile financial serv...
20 May 2009 /payments /retail Whatever...
Another day, another sorry tale of dirty tricks, identity theft and corporate espionage on the Finextra news beat. Intrigued? Then read on. I promise you won't be disappointed. A couple of weeks back the Finextra news desk received an e-mailed press release announcing the acquisition of niche payments consulting firm The Sepa Consultancy by US tech...
12 May 2009 /payments /retail Whatever...
Last night on Newsnight, Shaun Woodward, made a spirited attempt to comment on the expenses scandal. In doing so, however, he highlighted yet another area of hypocrisy that underlines why our current set of politicians are not fit to govern. Jeremy Paxman questioned why, when he is so rich (he is married to a Sainsbury) he should claim mortgage in...
12 May 2009 /retail Innovation in Financial Services
Alex Noble Account Director at McAfee
I seem to hear the sound of a stable door being shut, and long after the horse has bolted. The FSA seems finally to have realised that offshore call centres can constitute a risk in financial services. This is not to say all centres, but that offshore centres managed and compliant only to local standards may not protect consumer data that well. In...
08 May 2009 /security /retail
The recent report from Arthur D Little, a global management consultancy specialising in strategy and operations management, predicting a 68 per cent per annum increase in mobile transaction volume to 2012 highlights how the mobile phone is one of the most promising emerging payment channels. The claim that developing countries will drive this grow...
07 May 2009 /payments /retail
At the risk of becoming a Twitter bore, here's another innovation from the land down under: NAB direct banking offshoot UBank is offering a free IGB USB flash drive to its first 1000 followers on Twitter. The social media-savvy bank has been twittering since October, and currently has over 300 followers. Paying for followers may not be the best wa...
06 May 2009 /retail Finance 2.0
Twitter ye not. Brian Hartzer, CEO of ANZ's Australian operations has just announced his resignation - on Twitter. In a valedictory tweet posted Monday, Hartzer says: "Folks, this is my last tweet as I've resigned to pursue an overseas opportunity. Thanks for your continued support for ANZ. All the best." The smart money says Hartzer is ...
05 May 2009 /retail Finance 2.0
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.