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3843 Results from /retail

Brett King

Brett King CEO & Founder at Moven

Disintermediation or Disruption - the challenges ahead

There's a great deal of discussion and debate around what will ultimately happen to banking as a result of the massive changes in connectivity, utility, mobility and customer experience taking place right now. One thing is for sure, the world is changing. We see PayPal owning online payments, with others like Stripe hot on their tails. Square is at...

/retail Innovation in Financial Services

Retired Member

Retired Member 

Social Media in UK Financial Services

'Social Media in UK Financial Services' survey report Glue Reply conducted an online survey between 15th and 31st October 2011 across a range of UK-based financial services institutions from credit card companies, to retail and investment banks and insurance companies. The objective of this survey is to cast light on the ‘state of thinking’ about ...

/retail

Retired Member

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Importance of Relationship Based Pricing

In today's banking industry , most of the core banking solutions will support Customer Information File, General Ledger System, Transaction Processing and Posting, Loans & Deposits system, MIS reporting and multi channels. However, offering intelligent pricing to a custome,r based on the length and breadth of relationship is n

/retail /wholesale

Elizabeth Lumley

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Don't you know who I am?!

No, this isn't a blog about that jobsworth bouncer at a Toronto bar who tried to stop me entering the Misys party at last year's Sibos (However, I did say 'I'm sooo Tweeting this!', before my colleague intervened - oh the shame....) Anyway, I attended the always entertaining CSFI/Visa Europe roundtable last Thursday on digital identity. The meeting...

/security /retail Finance 2.0

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Retired Member 

Mobile : Banks That Dare: Will their guts come before glory

At least one bank is ending 2011 on a high note. In December, Chase swept the honors in two mobile banking awards. Javelin Strategy and Research ranked their solution “Best in Class” above those of 24 retail banking heavyweights; Key Lime Interactive adjudged Chase’s mobile banking website and app the best among the top 4 U.S. banks. We’re enter...

/retail

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Pushing The Envelope On Technology - Part 1

Banks know that they can cut costs and enhance customer experience by adopting mobile, social media and other cutting edge technologies. However, most of them drag their feet on innovation, often citing security concerns, regulatory constraints, and so on. For example, statutory KYC requirements precluding banks from introducing 100% online and au...

/retail

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Retired Member 

HTML5 - Transforming the customer experience for Banks

There has been huge momentum around HTML5 with Banks and other financial services firms in the last year and the enthusiasm continues into the New Year as technology managers of these large financial enterprises embrace the potential of this technology. With increased need for rich user experience, interesting applications were created leveraging A...

/retail

Alex Bray

Alex Bray AVP, Omni-Channel Acquisition & Servicing at Genpact

Knocking the Froth off Social Media

Social media has exploded across the financial services industry. And like many a new craze before it, it has largely been driven by the perceived need to do something, compounded by a lack of industry consensus around what that something should be. Initiatives have been launched without clear objectives. They are not targeted at specific customer...

/retail Online Banking

Jim Marous

Jim Marous Publisher at The Financial Brand

The State of Bank and Credit Union Marketing in the U.S.

Today's bank and credit union marketers are facing a period of big data, increasing devices and more communication channels than ever before. In addition, consumers are challenging the pricing and service levels they receive from their financial institution, and are willing to speak their mind using lightning fast social media channels. To better...

/retail Innovation in Financial Services

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Retired Member 

Visa in Rwanda: The future for financial sector development?

Visa and the Government of Rwanda (GOR) recently announced an initiative to electrify the country’s payments system which, if successful, could potentially be a template for financial sector development involving private sector partnerships across the wider region. The aim is straightforward – to provide a payments infrastructure in Rwanda that i...

/payments /retail

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