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3825 Results from /retail

Retired Member

Retired Member 

Why retail banks can outperform sites like Groupon

Thousands of small and medium-sized merchants, desperate for visibility and exposure have turned to daily deal sites to help drive traffic to their stores. But the profitability of such models is under scrutiny. I believe there is a huge opportunity for retail banks who could provide a sustainable alternative to daily deal sites by driving their c...

/payments /retail

Retired Member

Retired Member 

Four Reasons to Fear For Facebook's Future

I've previously blogged to urge Mark Zuckerburg to beware of hubris, to realise that just as he's created value extremely quickly, it can be disappear just as fast. There are many people out there happy to big up Facebook's Future and I genuinely don't know what's going to happen, but it's always fun to speculate. What are the clouds on the horizo...

/retail

Elizabeth Lumley

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

The customer is king - even in banking

I took part in two panel discussions last week focusing on very similar themes - the customer. More specifically - the bank customer. Those outside the banking world - in any other retail-orientated industry really - may not see this emphasis on 'the customer' as anything strange. But most within 'our' world know what a strange and wondrous develo...

/retail Social Banks

Retired Member

Retired Member 

Top 20 Banking Financial Forum Communities

Forums are a great way to get connected and learn more about the “pulse” of global Finance and Banking industries. The word “Forum” and “Community” very much go hand-in-hand these days – they are often tribal, entertaining, addictive and powerful resource for both new-comers and experienced hands. The list has been prepared and shortlisted by bas...

/retail Financial Supply Chain

Retired Member

Retired Member 

Personalised customer service- myth or achievable goal?

A piece in Times that I read last week offered an inspirational example of how financial services providers can achieve business transformation by fostering personalised relationships with customers and proactively addressing their needs. The article, written by Richard Banks, chief executive of UK Asset Resolution, described how the company is ta...

/retail

Hans Tesselaar

Hans Tesselaar Executive Director at BIAN

Stop, collaborate and listen: BIAN and The Open Group align

This month sees another milestone on the road towards widespread open standards in banking IT, in the shape of a new partnership between BIAN and The Open Group. Bringing together the banking sector expertise of BIAN, with the wider industry track record of The Open Group, the collaboration aims to help banks adapt to a rapidly changing business en...

/retail /wholesale

Retired Member

Retired Member 

Standard Core banking Deployment model- Does it exist !!!

From the day i got into the Core banking Space , i have always heard of two modes of core banking deployment model, go step by step or go big bang. When the deployment is step by step, there is an option to go either by module wise or go by geography wise, but in the later there exist only one way go all out. Is there a way out of these standard m...

/retail

Retired Member

Retired Member 

The Case for Relationship Pricing: The Durbin Amendment

The Durbin Amendment was introduced to limit ‘unfair’ debit card interchange fees that were imposed on merchants. The goal of the legislation was to create a more competitive payments environment, which in theory would create lower prices for consumers as merchants passed on their savings. Banks, understandably, were not so keen on losing this hig...

/retail Innovation in Financial Services

Elizabeth Lumley

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

At least it isn't pink ...

Citi recently re-launched its personal finance site, Women & Co - opening up the site to non-Citi customers. Well done, finally we women have a personal finance site that speaks to the issues that really matter to women "...career, family, home, investments, and lifestyle..." Because we all know men are never interested in any of t...

/retail Social Banks

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Pushing The Envelope On Technology - Part 2

In Part 1 of this blog post, I had lauded ICICI Bank for pushing the envelope on adopting cutting edge banking technologies by launching a Facebook App and Online Account Opening offering. In this Part 2, let me share the results of my personal experience with these initiatives and voice a few concerns around their implementation. After completing...

/retail

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