3676 Results from /retail
Retired Member
As you are no doubt aware, the Information Commissioners Office (ICO) has a number of regulatory actions it can use to ensure compliance with the Data Protection Act (DPA), not least of which are its powers to serve monetary penalty notices of up to £500,000 for serious contraventions of the data protection principles. But now there is renewed ac...
21 October 2011 /security /retail
Brett King CEO & Founder at Moven
Recently I've been discussing with bankers, economists, strategists and futurists the future of the banking industry. At a time when we've got the likes of the"Occupation of Wall St" (#OWS) through to discussions in various camps about the very survival of banking as we know it, a question you might ask is how did we get here so quickly?...
19 October 2011 /retail Innovation in Financial Services
As if we needed reminding, mobile is going wild. All the stats you care to look at show that the use of mobile devices is exploding. BRC/Google report that mobile retail search volumes are up 168% year on year. That’s explosive growth in anybody’s language. They also report that mobile accounts for 10% of all retail searches, up from 9% in the p...
19 October 2011 /retail
Mobile payments are enjoying a lot of very good press right now and customers seem very keen on finally being able to use their phones to complete purchases. However there is a very important group of people which is not so keen on them and they are crucial to the development of the whole idea. Recent study by RetailCustomerExperience.com has reve...
12 October 2011 /payments /retail
As excited that I was writing about the upcoming Apple event on the 4th of October, as sad am I to hear the news, today, the 5th of October. Others have written about the impact Steve Jobs has had on banking, but to be honest, that's marginal to the impact he has had on our lives. I checked Barclays, ING, Merill Lynch, BNP, Dexia (oh yes, they ha...
12 October 2011 /retail
Here’s the final installment of the 4 C’s of core banking. Finding the best way to tackle legacy core systems has re-emerged as a key topic of debate among banks, from top tier global players to smaller, domestic institutions. With their vast, fragmented architectures, banks’ legacy systems are typically cumbersome and lack the agility required t...
(or Rupees 5/- if you may please) Customer centricity is the new buzz word for bankers. The banks are drawing up strategies to retain customers, reduce customer attrition and when asked quote authentic statistics to show how less expensive it is to retain a customer than go out into the world trying to find a new one. All this sounds great. Our c...
11 October 2011 /retail Transaction Banking
Andre Malinowski Head of International Business at Computop GmbH
This short blog is the last one out of a series of four, addressing steps a merchant organization should take to choose & use their payment service provider. Conversion rates don’t lie Define some metrics for measuring the performance of your new payment strategy upfront. Remember, in the first step we gathered information about your industry ...
07 October 2011 /payments /retail
The commoditisation of traditional banking products through new technologies, as I’ve been reading about in Joseph DiVanna’s excellent Redefining Financial Services, has pushed banks to redefine their value propositions. This erosion of value is undoubtedly controversial to some, but when viewed from a historical perspective seems quite obvious, a...
06 October 2011 /retail /wholesale Innovation in Financial Services
06 October 2011 /retail
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