3676 Results from /retail
Retired Member
It baffles my brains that a bank would even consider buying 632 branches off Lloyds when they don't even have any investment in mobile banking. They have just made a big investment in the past and Lloyds and Virgin know it. Not only that, but the bank is a social bank. Co-operative mission statement... "We, The Co-operative Bank, will cont...
16 December 2011 /payments /retail
The festive period looms and it occurs to me that the whole idea of good will to all men doesn’t seem to extend to the political elite and a press corps bent on spreading gloom faster than the Eyjafjallajökull volcanic dust cloud. It is tough for the average Western citizen to maintain a cheery outlook on life. In fact, looking on the bright side ...
14 December 2011 /payments /retail
Brett King CEO & Founder at Moven
No one could doubt that peer-to-peer lending (or P2P Lending) has landed big time in 2010, but it looks as if the best is just about to come. The biggest US P2P lender, Lending Club, will issue more than $250 million in loans this year – greater than the last four years combined – for a total of nearly $450 million since inception. Their last $10...
14 December 2011 /retail Finance 2.0
There is a lot of activity in the mobile payments space, with companies of all sizes, including Google, PayPal, Visa, MasterCard (with their recent investment in mFoundry), American Express, retail banks and start-ups all vying to win over consumers and retailers. Providing issues around convenience and security can be overcome, consumers and reta...
06 December 2011 /retail
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
Do you facilitate disruptive environments in order to engage GenY, digital natives? Are you involved in the gamification of the customer experience? Do work for a 'social' business? Will banking as we know it be disrupted by dramatic consumer behaviour shifts? Can anyone tell me what any of the above actually means? Really? In plain, simple languag...
02 December 2011 /retail Whatever...
Hans Tesselaar Executive Director at BIAN
Earlier this month, Frankfurt played host to the 14th annual Euro Finance Week, which attracted more than 7,000 attendees. The four day event provided the ideal meeting place for heads of industry in the financial sector to network and review international issues across banking, insurance and pensions. Inevitably, the European debt crisis dominate...
01 December 2011 /retail
So what actually are the FSA after then? Do they want firms to treat their ‘customers fairly’ when in times of temporary financial shortages, or do they want lenders and administrators to be more transparent to them when reporting residential mortgage arrears and shortfall figures? Read between the lines of the FSA’s latest guidance paper on ‘Fo...
30 November 2011 /regulation /retail Financial Services Regulation
With the news that the RBS Retail Bank CEO, Brian Hartzer is to return to his native Australia to take up a similar role with Westpac and to be groomed as Gail Kelly's replacement, he is but just one more executive to leave UK Retail Banking. He follows Deanne Oppenheimer (Barclays returning to her native Seattle), Helen Weir (Lloyds Banking Group...
28 November 2011 /retail
Bankers often talk about the 'trust' consumers have in banking as a defining characteristic of why customers give banks their money instead of simply keeping it under a mattress. Some bankers might have difficulty understanding why customers of today seem perfectly happy to give money to the likes of PayPal, M-PESA, Lending Club or Zopa. The fact ...
23 November 2011 /regulation /retail Innovation in Financial Services
Without thinking consciously about it, over time core behaviors change producing different instinctive reactions. When a phone rings today, we go to our pocket or purse, not running to a device on a desk or on the wall. When we are interacting with a mobile phone that is not our own or an ATM machine, we'll instinctively touch the screen to naviga...
18 November 2011 /retail Innovation in Financial Services
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