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3676 Results from /retail

Brett King

Brett King CEO & Founder at Moven

Lessons from Apple - great branches don't get customers back

The new iPad just launched to the usual hype, anticipation and fanfare. Every time a new Apple product comes off the assembly line, it gets put under the biggest magnifying glass imaginable as crowds of onlookers parse the announcement with scholarly intensity, hoping to piece together a picture of what might emerge and what the implications for t...

/retail Innovation in Financial Services

Retired Member

Retired Member 

Cultivating Wealth Management in Asia

It is currently the rainy season here in Shanghai and as I left my hotel bound for the office this morning, it got me thinking of home. No, I was not thinking of the weather in the UK but the comparison of the Western economies to those in the East. As the Western economies continue to struggle to pull themselves out of the storm of post-crisis blu...

/retail Innovation in Financial Services

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Retired Member 

Don't Go Chasing Waterfalls

In business we all know there is a very fine line between success and failure. An organisations ability to deliver is often the one crucial difference between the two spectrums. With project delays being such a common occurrence in the banking industry, why do most banks persist with sticking to a standard waterfall delivery methodology? Waterf...

/retail Finance 2.0

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Retired Member 

Progressive Core Banking Transformation !!!

Happen to attend a Webminar on Progressive Core banking transformation. Major take home points after an hour of the presentation as follows Current Scenario 1. Core banking transformation is nothing but replacing your home with new walls, furnitures, kitchen, Lobby , interiors and painting etc etc. 2. Vision is to replace everything in the home ev...

/retail Financial Risk Management

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Retired Member 

'Good' business is good business

I was recently asked about my thoughts on the relationship between CSR and reputation in banking. My initial reaction (true for other sectors too, I think) is that a CSR programme that exists simply to tick a box is never going to wash with today's savvy, connected consumers and may even further damage reputation. However, CSR initiatives that ge...

/retail Innovation in Financial Services

Retired Member

Retired Member 

MWC Day 3 - Show me the mobile money

As MWC comes to a close, it is clear that there is an array of new and exciting mobile banking and payments offerings on their way. Putting all the hype to one side, three trends have stood out for me which reflect the increasing momentum and investment in the mobile financial services space. First is that Orange had a goal of signing up 500,000 N...

/retail

Jim Marous

Jim Marous Publisher at The Financial Brand

Bank Rewards Programs Benefiting from 'Loyalty Trifecta'

In a new regulatory environment, banks are faced with changing the foundation of rewards programs that were previously funded by interchange income from credit and debit cards. With debit interchange funding gone, FIs still need to continue to find ways to improve bank loyalty and drive the desired card behavior. In addition, banks need to leverag...

/payments /retail Innovation in Financial Services

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Retired Member 

MWC Day 2 - an emerging mobile money ecosystem

With the plethora of news emanating from Barcelona this week, it has been interesting to see announcements about strategic partnerships in the mobile financial services space dominating the headlines. These have included Vodafone’s alliance with Visa to bring contactless mobile payments to customers in more than 30 countries around the world, as w...

/retail

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Retired Member 

MWC Day 1 - will 'nomophobia' ever come to banking?

Global mobile data traffic will increase 18-fold between 2011 and 2016, according to Cisco, rising at a compound annual growth rate (CAGR) of 78% from 2011 to 2016. At this rate, by 2016, we really will be in the middle of a mobile data explosion. Of course, 4G and the anticipated growth in video calling will form a huge part of this peak in mobile...

/retail

Keith Russell

Keith Russell 

eBilling: step into your customers' shoes

When you live and breathe eBilling and eStatements like I do (I know – I need to get a life!), it’s sometimes surprising when you hear other people’s thoughts and expectations on the subject. I met with a major bank recently, to discuss the option of going paperless with Push eStatements. I found it interesting that the COO’s response was that in t...

/retail

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